AmeriFreight, Inc.Reviews of amerifreight.net

In February 2026, my daughter purchased a car from Rafferty Subaru in Pennsylvania, however she needed it shipped to her residence in Granby, Colorado. After researching vehicle transport companies online, we chose Amerifreight based on their reviews by the Better Business Bureau and Trust Advisor, even though several other companies’ quotes would have cost us less money. In additional to the initial quote, we paid an additional $300 for “door-to-door” service. The car was picked up near our residence, but it was not “door-to-door”. The truck identified the transport company as Parizoda Trans Inc (US DOT Number: 3023878.) The Parizoda driver did not provide me with a “bill of laden” when he picked up the automobile. When the driver got close to Denver, Colorado, he told my daughter that he would be unable to deliver the car to Granby. Thus, Amerifreight and Parizoda Trans Inc. both were in violation of the agreement. The driver tried to unload the car on an unsafe area of I-70 outside of Denver. (My daughter had him move his truck to a safer area.) Immediately she saw that the car, which had been picked up in pristine conditions, had scratches on its side, hood and roof. The driver of the truck did not give my daughter any paperwork and had a carefree attitude, saying “my company (Parizoda) has a lot of insurance”. We immediately contacted Amerifreight about the damage done to the car. We were told to file a claim with Progressive, which we did but were told that policy was not current. On May 26th, Amerifreight told us to file a claim with Geico/BoatU.S., which we did. We were informed by Geico/BoatUS that neither the vehicle used to transport the car nor its driver were insured by their policy. (Amerifreight’s Website stated that their carriers are insured.) Finally we were told by Amerifreight to file another claim with Progressive, but as with the other claims we were told that the policy was not in force. By not delivering the car with “door-to-door” service, Amerifreight broke its contract with us. My daughter had to pay for repairs to the car. (She did not opt to pay for all repairs, but just those the easiest fixed.) Amerifreight contracted a hauler that Was Uninsured. Parizoda Trans Inc. used a truck AND a driver who was uninsured. (Is this even legal under State or Federal law?) Was the driver properly licensed with a CDL license? In over 6 months, despite repeatedly contacting the companies, neither company has made an attempt to repay for the (lack of) “door-to-door” service or for the repairs to the car.

I’m happy with the Phone conversation that I had with the agents there. They did a good job following up about the Car movement, and also follow up when the car was delivered. Overall they did good job.

Booked with Samantha, car from east to went coast, then moved the date a few times due to business travel and she came through big time. Carrier was on time and efficient. Great experience. Thanks Samantha

Samantha was a huge help , kept me pisted at all times and kept checking up on me and my transport driver

Very nice people to work and get it done ! I would recommend and do business again!

My agent Samantha was great! Very responsive and very helpful - there was a little hiccup with the drop off location and she stepped in to help as soon as I alerted her of the issue

I Definitely don’t recommend using amerifreight. I hired them to move my truck from Florida to Utah. First of all, the estimate they gave me was a lot less than the actual total. It was very misleading. After reservations were made for my vehicle to move, I told them I would not be there on their expected delivery date. My representative said he would accommodate a different date. When the transportation service arrived to pick up my vehicle, he quoted me the wrong delivery date and said he had not been told I could not deliver my truck on my desired delivery date. I tried to call my representative at amerifreight for them to clear up the confusion and my representative never answered. When I called amerifreight customer service, they just pushed the problem off and told me to contact my representative. I had to find a way to work with the transporter by myself, with no help from Amerifreight. After I solved the problem myself, I tried to call my representative again. Still no answer. The next day I called amerifreight again, still no answer from my representative. I tried to complain to the general customer service and tried to change my representative and they wouldn’t let me and were very unhelpful. Finally I heard from my representative three days after my vehicle had already been transported, and he apologized and said he would try to make it right and would call me back. I never heard from my representative again. When my vehicle arrived on the date and I wasn’t even there, I had to call an old friend to receive my truck. Again, no help from amerifreight. A few days later Amerifreight called back again to ask how the vehicle condition was after it was dropped off, I said it was good and the transportation company did a good job (they don’t work for Amerifreight), but I had a bad experience with my representative and Amerigreight. they said they would try to fix it for me, but again, I never heard back. Amerifreight is unresponsive, unhelpful, and unwilling to do anything but take your money. If you need your vehicle moved, call a vehicle transportation service yourself. Save yourself the time, the headache, and the money.

I shipped a car from New York to California for my college student. I spent about three weeks waiting on a better price, and Samantha at AmeriFreight was patient the entire time with no pressure. After I secured an offer, she followed up on the delivery and the car arrived without any problems. Service was spectacular.!! She was my one contact from start to finish, and I’d use them again.