Slow To Deliver
It took them a full business WEEK, 5 days, to hand off my certified mail to USPS. This made it miss a deadline and cost me THOUSANDS! BEWARE!
By Mark W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
9 reviews
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Mail A Letter is listed under Shipping & Logistics.
Mail A Letter (mailaletter.com) has 9 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 6 reviews with 1 star · Clear filters
It took them a full business WEEK, 5 days, to hand off my certified mail to USPS. This made it miss a deadline and cost me THOUSANDS! BEWARE!
By Mark W.
Wasted time and money. This site caused me great legal trouble for failing to respond in time. I bought and paid for the mailing services of this scam place. After several weeks they eventually mailed something on my behalf. The problem is they literally mailed 2 blank pages with nothing on them whatsoever other than a tiny QR code. After another 10 days I was notified that this occurred in writing from the third party that was expecting my letter. I then emailed customer service for a quick response and resolution due to the fact a month had already passed however, the "customer service" never responded. I emailed them a total of 4 times begging for a response and they simply ignored me. The bottom line is they took my money and caused me a major legal problem. This place is a total scam.
By Ryan S.
I would happily rate this company a zero if I could. No customer service, letter submitted and paid for almost 3 weeks ago and nothing has been sent.
By Christi
! paid for and submitted a single page letter on 01/21/2026. A week later it had still not been mailed. No response from their customer service. Avoid this Mail A Letter company that should be more appropriately named Keep A Letter.
By Deirdre
letter didnt get sent and support page isnt working
By David
Hello, I paid for a letter to be mailed and now I can't log onto the page to check if my letter has been mailed or not. It keeps saying "We were unable to log you on please try again". I tried using the forgot password button and it says "we were unable to access your information. Please try again." I made a payment of $49 for this to be mailed. Nobody should use this service. They get your money and abscond. It's a fake website people beware.
By Ray