Costumer service bad
Costumer service bad, I called the technical support never answered and I left a voice mail and never return my phone calls
By Daniel
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
we are maglocks.com . we design access and egress systems to keep your business safe and secure. maglocks sells and supports low voltage security products and door access control systems. our component and project design specialists leverage product knowledge of locking hardware to design door access control solutions to keep your business safe. we offer quality products, in-stock and ready to ship.
maglocks.com (maglocks.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
209 approved reviews, newest moderated first
Costumer service bad, I called the technical support never answered and I left a voice mail and never return my phone calls
By Daniel
The customer service was outstanding. They were polite and patient when answering my questions. This is a rarity with most companies. Thank you
By Gerry
fast shipping, quality parts, easy to follow wiring diagram, easy to install and excellent support! I looked at ordering a cheaper option off of the internet but when I reached out to them to ask questions their support was poor at best. These guys have superior support. highly recommended.
By MJC
Nicely thought out kit. Wiring diagram a plus! Did not expect that. I guess I should have thought to get cable along with the hardware. Everything worked first time. Wireless remotes, both flat fixed and key fobs had real good distance even through glass from the receiving office. The customer is happy.
By Quality Plus E.
Knowledgeable staff, I order the wrong lock and staff helped me identify and order the correct one and made quick work RMA for the return lock
By Bison E.
Ron was super-helpful in walking me through what I needed to replace our existing keypads. Looking forward to receiving and setting them up!
By Jason B.
Quick response and parts arrived on time
By customer
Excellent customer service and fast deilvery of the parts we needed. Webiste is clear and online ordering process is smooth.
By Rob H.