Magical VegasReviews of magicalvegas.com

I am very happy

I originally gave this site great reviews but over the past month or so I feel totally ripped off and when they give you a bonus, I can only say don't play it as you'll always win big but you'll not get it.... feel the site is now devious and I will now go back to other sites that don't do this underhand tactics

I signed up to magical vegas with a £10 deposit. After playing some slots i managed to get some good wins taking my balance too £142 (great i know) but then, the problems started. I tried to withdraw this amount and my account was instantly locked. I had to send a stupid amount of i.d to verify myself, I was informed this can take upto 72hrs for the verification process to be completed. 72hrs pass and still nothing. On the 5th day i get an email asking for more information as some of the information i provided wasn't suitable but was listed on their website as a form of i.d. anyway, i obviously want my winnings so i comply with their requests and send more "suitable" information about myself. A week after it all began, i then get access back into my account and my winnings are still on my account, so i made a request for withdrawal. I still haven't received my winnings despite their promise of it been paid within 15mins of request. They are happy to take my £10 deposit and allow me to gamble without any confirmation i am who i say i am. I made a couple of phone calls and was told too wait it out as the verification process can take longer than the 72hrs proposed. This site really do make it as difficult as they possibly can to pay out. I'd won fair and square but yet they couldn't swallow that and payout. The whole process has been an absolute disgrace on their side. Theirs many other sites, who aren't as difficult as these, and my advice would be stay well clear of this app/site as you will be left disappointed. I deposited, i won, and you don't want to payout. Looking at the rest of your not so fantastic 1 star reviews you should be shut down. You're an embarrassment too the well established gambling sites and you really shouldn't be taking people's money if you're going to make it as difficult as you have for me to get my winnings.

I signed up for this site, upon trying to play blackjack it was going Smooth (Not talking about losses/wins) I'm talking about connectivity issues, After wagering for example £5 / It asked me to reload the game) upon reloading the game the £5 vanishes (Not waged remember) i proceed to try another few times with different amounts and still have the same issue even a few times after winning it doesn't show funds, I did it more times and recorded the process to give the Technical team a video evidence that I'm not lying Tried different games with slowness/issues aswell I would avoid until its all fixed also my bonus funds are not playable... My recommendations to first time/new customers is to record on your phone your game play (Luckily my phone has an instant record feature) to record the gameplay) so if you have any issues you have evidence. I'v'e looked at my Game play history where it shows i wagered without any win/loss it just says the wagered amount also upon signing up for the website and depositing it didn't show in Browser account, but on mobile it shows, which is strange. and i tried to clear cookies/cache Just be cautious when first playing with this website and i'm hoping to get this resolved asap. ii recorded a 14 minute video of me having these issues and will pass it onto Magical Vegas, and hope i get ALL my money back that randomly got taken, else i will have to report this further.

1 star is too much for Magical Vegas.The worst site ever.Guys be careful they counted each pound as a winning return to the player.As a new customer they give some wins just to trust them.After just taking money, and give 1 or 5 or 20 pounds.So dont join them.I have closed my account after losing a big amount of money.This site must be closed.Constant errors as well.I cannot understand what are they doing in UK, they should be reported to UKGC.

Been playing on magical Vegas for a while now and I've never had any problems with them iv won and lost withdrawals are fast payout great games its one of my favourites

Probably one of the worst bonuses you'll ever get your limited to 15 games you can play on and So if you put a 100 pound on they give you 100 pound and wagering requirement is 10000 pounds So you will basically lose no matter what you do Because you will constantly go on the same slots because you don't have a choice

Joke do not use this site it’s terrible customer service is a joke aswell took 3 hours of them cutting me of to tell me we’ll sort your money in 15/16 days what a joke terrible site be warned