Made In CookwareReviews of madeincookware.com

They will send you spam even if you bought something via Amazon. Which may be illegal in some countries that require explicit consent. But even if it's not illegal, it's highly obnoxious and indicates a company whose products are so bad that they have to resort to such dirty tactics.

I was completely dissatisfied with the quality of the product. The non-stick coating of the cookware became full of scratches after the first use, despite following all the provided instructions. The outer layer of the cookware changed color, and even after trying the same methods I used successfully on other stainless steel cookware, it did not improve. Additionally, it does not distribute heat evenly; in one part of the pan, the food is burning, while in another part, it remains uncooked. The delivery was also very delayed, despite paying an extra fee. Considering the price, it is absolutely not worth it.

Bought a nonstick sauté pan and have used it less than 100 times. That’s nothing for nonstick cookware. The coating has started pealing away from the pan. Made In response I can have a 20% discount on a new pan.

I purchased, therefor paid for a Santoku knife from this company, its been a month and still no knife or refund. Made in claims they made a non existent refund, while their system says the knife got sent to Michigan, I have absolutely nothing against Michigan, lovely state, but I live in NEW YORK. After about 40 emails, its like banging my head against the wall, they refuse to admit to their mistakes, refusing to give me a proper refund, I have enough degrees behind my name to see a refund on a bank statement, its a different color for god's sake, basically idiot proof. Or god forbid they actually send me the knife I ordered, it was supposed to be a holiday gift for my husband, engraved and everything. These people have zero customer service and repeating the same thing again and again on a thread is not resolving the problem, honestly, its not the money at all at this point, its principle, if you're going to run a company, its ok to admit that you screwed up and do something about it! Huge mistake getting involved with these people and shopping here, STRONGLY recommend doing your kitchen wave shopping literally ANYWHERE ELSE! AF

This company is an absolute disaster. Out of three orders, every single one had issues, forcing me to endure the nightmare that is their so-called "customer service." To call it incompetent would be an understatement—it’s the most disgraceful, unprofessional service I’ve ever encountered in my life. Dealing with them felt like a calculated effort to frustrate and humiliate their customers. It’s beyond shocking—it’s insulting. I wouldn’t recommend made in to my worst enemy. Yes, the products might be very decent, but the experience of buying from them is so infuriating and degrading that it’s not worth it. Save yourself the headache and buy from another brand that actually respects its customers. never ever order here again.

If I could give it a zero I would. Ordered a full set of stainless steel pans (order# 1523170) for over $1000 on 12/1 and they have not delivered the product. Order shows pending and I cannot get a response to inquiries sent through their website. The online chat does not work and their phone message says they are too busy to answer. Another example of a company that appears legit using social media to drive sales and never deliver on their promises. I should have done more research and certainly got taken by all of their paid celebrity chef endorsements. Don’t ever buy from this company. Will let Citibank sort this one out. Shame on you Made In and your supposed Red Blooded American founders. You guys are a joke.

This is a poor company to deal with , I bought a frying pan and a saucer pan , the frying pan arrived but the saucer pan didn’t arrive, I contacted the them and they insisted that it was on the FedEx delivery. I asked them to investigate this and then was told it had sold out of the uk warehouse and they were awaiting a new shipment to arrive and I would get it in a week , I didn’t receive it in a week and every time I chased it I was told something different so I asked for my money back , I was told they would look into this as the order was still in transit. I demanded my money back as they had not fulfilled the order , still waiting for my money back . Terrible company, I would not buy from them again and would not recommend them .

Placed an order for multiple items and although the out for delivery notification indicated all item are included, I only received a single pan. Delivery receipt shown only 1 piece delivered, fortunately shows the weight too. I contacted Made In on their online chat, the agent advised she will investigate. Long story short, after multiple emails and more online chats, Made In have gone silent on me, no further communications except their regular marketing mails. I have no idea when I can expect the balance of my delivery. I have now raised a dispute with PayPal and will let them sort this mess with an absolute diabolical company. I am in the UK, and if you are too, I would really reconsider your dealings with this company. Wish I had read these other reviews prior to purchasing from them. Edit - 25/02/2025 I feel although the above still stands, the product is deserving of a better review, been very happy with the products we purchased, I really enjoy doing steaks using the stainless pan, fried eggs have never been better using the non stick. Overall very happy and will be purchasing more to complete the set. Edit - 01/03/2026 Changing this to a 5 star as I had a warranty claim that was dealt with promptly and to my satisfaction. And as written before, the product is top drawer, customer support has caught up!