Made In CookwareReviews of madeincookware.com

Recently retired and developing a love for creative cooking, I’ve been using Made In now for 5 years and ABSOLUTELY love the product. The balance of the fry pans and the even heat distribution make them a pleasure to work with. Highly recommended.

I ordered a wrangler x made in knife for an anniversary present for my fiance who is an executive chef. The knife was lost by the post office and accidentally sent back to the warehouse. I reached out to Support and they were really quick to get a replacement sent out so I could have it in time to gift it. Really appreciated their kindness and concern and the knife is stunning. My fiance is obsessed with Made In knives now and has ordered three more. I love my 12-inch stainless frying pan, too!

My first Made In purchase was the 12” carbon steel, what a wonderful product, perfect for any protein and I use it at least 2-3 times a week. I then ventured into the stainless steel pan arena with the Made In 12 inch, another absolute winner and it changed the way I cook forever. Secure in the knowledge that their products are world class I decided to test their plateware and bought a set of 4 each, dinner plates, appetizer plates, side bowls and entree bowls. Again, completely blown away by the quality of their products. Love, love, love them. All was well until I decided to add two more sets to the plateware. I could find no way on line to order just 2 sets rather than 4 so I sent a message to Made In Customer Service asking to purchase two sets. They said no. I asked them to please reconsider and review with their leadership team. They wrote back that the leadership team agreed and that they would send me a custom invoice. I thought…fantastic, I appreciate them changing their minds. Less than one hour later I got a message from Thomas who said he was part of the leadership team and that they would not allow me to purchase just 2 sets, I needed to buy all four sets. He said they would not sell me two sets because they are already packaged but they would give me a 20% discount. So he sends me an invoice and the math is wrong, the price IS MORE than what I paid for the first set!. I wrote back again asking for a senior leadership review and he came back with a no again but did offer me a 25% discount. I absolutely love the products but from a customer service perspective, these guys are simply bad. Of all the reviews here…more than 50% are one star and it’s mostly for bad customer service. All they had to do was unpack two sets and let me buy them and the other two I’m sure would be bought by someone who broke one or two. But no…they’d rather force a customer to buy 4 sets when they only need two. So I caved and bought the four set and I’m sure they will be a great as the first set I bought. My question for Made In is, was the $170 extra you made selling 2 additional sets worth losing a customer? I hope so because even though I love your products, I will never buy another one.

Never receive tha pan and no replacement or refund!

Received my Seasoned Carbon Steel frypan 3 piece set - two out of three pans are damaged, scratched and rusty. Not good enough for a £200 spend! I want to return the order for a refund but NO RESPONSE from Customer Service 'Contact Us'. BEWARE - THEY ARE NOT CONTACTABLE FOR A REASON!! Made In supply faulty goods! MADE IN - Please respond to my complaint!!!

The pans might be good, wouldn’t know because the courier service is horrendous. Still waiting for redelivery after 3 failed attempts to an office address which is manned all day.

We own five Made-In pans, including a 10-inch non-stick frying pan bought three years ago. To our surprise, the frying pan started delaminating. Not just chipping but peeling right down to the metal beneath. I contacted the company, told them we are loyal customers (and wanted the pan replaced), and instead were told they’d give us all of $25 toward another pan. We were shocked. This has made us question the integrity of the rest of what we own. They have lost a customer – one that would tell potential buyers “beware of this company.”

I bought a made in carbon steel pan for a present. No matter how many times we seasoned it everything stuck! I contacted their customer service and they were horrible. I would highly recommend nobody ever ever ever buy this product. They are a horrible company and do not stand behind their product.