Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
514 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Madame Bridal (madamebridal.com) has 514 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
514 approved reviews, newest moderated first
Great communication! It didn’t even take the full ten days to get my gown. Plus, they sent me a thank you email for purchasing from them. Extremely professional.
By Linds
Response from Madame Bridal· Apr 2, 2025
Thank you so much for ordering your Feriani Couture 21516 Front Bow Off-The-Shoulder Slit Mother's Dress from Madame Bridal. We hope you enjoy this special event and come back to Madame Bridal for another evening dress.
My daughter’s prom dress fit perfectly. It arrived well before the eta! She’s so happy.
By Melissa S.
Response from Madame Bridal· Apr 2, 2025
Thank you so much for ordering this beautiful boat neck mauve prom dress from Madame Bridal. We hope your prom is filled with special memories.
Simon was extremely helpful, answers all my questions and ordered my brand new dress directly from the designer which arrive quicker than expected. The whole experience was quick and easy.
By Trish J.
Response from Madame Bridal· Apr 2, 2025
Thank you so much Trish. We hpe you enjoy wearing your Alyce Paris fit-and-flare mother of the bride and groom dress in luxe jacquard features a knotted bust with off-the-shoulder neckline and short sleeves. This formal gown is finished off with a mid-rise zip-up back and a sweet train.
I ordered my Prom dress online from Madame Bridal. At first I was unsure about the sizing with the return policy, but the customer service was absolutely stellar and the dress came in and fit perfectly. They had quick responses and were extremely helpful, and the dress delivered soon after purchasing. I am so grateful that I ordered my dress from here, it is absolutely sparkly and stunning, I cannot wait to wear it to my senior Prom!
By customer
Response from Madame Bridal· Feb 9, 2025
Thank you so much for ordering your prom dress from Madame Bridal. We hope you have a wonderful time at your prom and make beautiful memories.
I had a wonderful experience with my online purchase from Madame Bridal! I live in DC. I tried on dresses locally, so I already knew what size I needed. My local bridal shops were telling me it would take any where from 8 - 12 weeks to receive a Jessica Angel dress I was interested in purchasing. I searched online for the dress and Madame Bridal's website stated that the dress was in stock. I also had a pleasant phone conversation with a gentleman at Madame Bridal, who confirmed the dress would be delivered in 10 business days. I actually received the dress sooner (order date was Saturday, January 25th and the date received was Wednesday, February 5th). Upon delivery, I did have to sign for my package, which is a plus! I forgot to mention that I also contacted the designer, Jessica Angel in California, to confirm that Madame Bridal was an authorized retailer. Not only did Jessica Angel say that Madame Bridal is an authorized retailer, but they also stated that Madame Bridal is a great shop to purchase from. I would buy from this shop again!
By Nikki
Response from Madame Bridal· Feb 6, 2025
Hi Nikki, thank you so very much for your 5 star review of Madame Bridal. Jessica is the name of the 16 years old Jessica angel's daughter. They named the company after her, and at 16 she is literally running that business. We appreciate your kindness and hope that Madame Bridal can be helpful for your next special occasion.
Great store great people be sure you check the designers size chart measurements to get the right size.
By Cynthia D.
Response from Madame Bridal· Feb 4, 2025
Thank you so much for your 5 star review of Madame Bridal. We hope that your evening dress is a hit at your event and please come back to us again for another special occasion and another designer dress from Madame Bridal where our business is to earn your business. https://madamebridal.com/testimonial/
I just received my dress. It is absolutely gorgeous and it fits great I cannot wait to wear it.
By Dina S.
Response from Madame Bridal· Feb 3, 2025
Hi Dina, thank you so much for wearing the Jovani 23980 Feather Sleeve One Shoulder Dress. We hope you enjoy your special event and come back to Madame Bridal for another evening dress for another happy occasion.
Excellent experience with my online order. Customer service is top notch and this will definitely be my go to for my dresses!
By Natalie P.
Response from Madame Bridal· Jan 31, 2025
Thank you so much for your order from Madame Bridal. We appreciate your business and look forward to seeing you again for another happy celebration. https://madamebridal.com/testimonial/
