Loved the ease of ordering
Loved the ease of ordering, the quick turnaround and also the quality of the tuxedo itself. Sizes seem to be spot on.
By Mark M.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Tux-USA.com Philosophy1. Challenge the status quo.2. Think differently at every level.3. Recognize that having customers is a privilege, not a right.4. Always keep the customer satisfied by delivering the best value, quality products, and the greatest customer experience possible.5. Operate in simplicity, style, and harmony in all that we do.To breathe life into our philosophy, we have designed this website to offer you, our customers, the finest products that are constantly evolving to meet the ever-changing palate for the latest designs and styles in formal wear. Our customers have access to the finest handpicked fabrics, the latest trending colors and styles available anywhere in the formal wear marketplace, along with the best selection of formal accessories. Through cutting-edge technology, we allow you, our customer, to make all of the formal wear decisions with a few clicks of a button, as well as provide us with real-time feedback for the ultimate customer experience.We are here to provide you with truly personalized service with all the convenience of online ordering.Thank you for choosing Tux-USA! The Team of Tux-USA
Tux-USA® (tux-usa.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
18 approved reviews, newest moderated first
Loved the ease of ordering, the quick turnaround and also the quality of the tuxedo itself. Sizes seem to be spot on.
By Mark M.
Processed my exchange for larger size quick and efficiently.
By Louis M P.
I just sent an email in more detail of my experience. I have contacted UPS, the number given in my email, and the number on your website. No one knows where my item is. And that's if I get a hold of a real person. Your AI keeps flagging me for spam, even when I've tried three other phones to call. When looking for a refund, I get hit with a restocking charge. With the information that I am given, I assume it's still on the shelf. NEED ANSWERS ASAP!
By Chris L.
Fast and easy process
By Armel B.
I am thoroughly pleased with my purchase. The delivery of the dress was timely. The dress itself is absolutely gorgeous!
By CANDICE H.
I was kept updated on my package. The shoes are just like what I thought they would look like. Exactly like what I saw on line. They comminacated with me cause by the time I ordered they were out of my size. They asked me did I want a refund or they asked me did I want to try the next size. It worked out great. I recommend them on product and very good customer service 👍🏾. I ordered a 13W but 12W fits perfectly.
By KATHY H.
The dress was beautiful. It looked exactly as it did on the image. The fit and the quality was a ok
By Kenya W.
Very nice looking.
By Joan H.