MacrostaxReviews of macrostax.com

I cancelled Macrostax, actually never used it, and have been charged 2 years in a row without consent. This should not be happening. I reached out to customer service and have not heard back.

Do not use this app. They will auto renew your subscription without your permission for more than twice what you paid and then refuse to refund your money. SCAM!!!!!!!!

My wife is the fittest person that I know. She used this app to count her macros and lose the few pounds that she thought she had gained. For motivation, she entered some contest they were having and submitted her story. Her before and after pictures looked fairly the same because she doesn’t have any fat to lose as she is a marathon runner and weighs under 100# at 5’2”. She liked the app and counted her macros and was happy doing that. What ticked me off was they posted her after picture and some BS story about how she used to weigh a ton and lost all this weight thanks to Macrostax’s program. I wouldn’t have an issue with their product until they flat out lied and used my Wife’s hard work of being a competitive runner her whole life as their marketing scheme and took credit for it. And she didn’t even win the contest (which I figured she wouldn’t because she didn’t even need to be in it in the first place.) Now I’m pretty sure this company is a SCAM. Like others have said, look elsewhere for your macro requirements on the internet for free and save your hard earned money. You don’t need these clowns.

If there was an option for zero stars I would give it zero. As others have said , total SCAM. I contacted them after first signing up and they said they don't offer refunds but would cancel after 12 months. I didn't use the app at all as there are so many foods missing its impossible to track anything. 12 months later get charged again for another 12 months. Do not sign up under any circumstances, not worth it.

Not good value for the dollar even for a program in development. My experience with customer support unlike others however, has been positive. The variables for losing weight on this type of platform is challenging (user's drive, the food data and macro-program). The database is not fulsome specifically for Canadian users. The macro-balance is doable for me but.... I haven't lost any weight or 'inches'. I have 320 days left in my annual subscription so we'll see if the pendulum swings. Cancelling a subscription is super easy so I'm not sure how others were not able to.

Previously posted a 1 star review. I received a response from the company as well as a refund very soon after posting. Thank you.

SCAM!!! They charge you without authorization for renewal. They don’t prorate cancellation either. You get billed for a whole year without notice.

My experience has always been incredible! If I had things come up where I needed to cancel I did so without issue. For me the app is amazing… I love that if I have a craving like fast food I can input and still hit my numbers despite a craving. Each time I get on here within a week I see noticeable results. This is literally my most favorite app. I have siblings and none of them liked the layout of the app and choose not to use it but for me I’m a lifer. Especially since I hate having to calculate macros and food. Never experienced bad billing issues or customer service issues — nothing but love for my stax.