Always great.
Always great.
By FRED
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
554 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacMall sells Macintosh computers, Mac accessories, Mac software, iPads, iPods, accessories for the Mac, iPad, iPhone and Apple Watch and consumer electronics to consumers and businesses.MacMall Is the Best Place to Buy Apple Products, Apple Related Solutions and Consumer Electronics! Here are some of the many MacMall business services you can count on:Dedicated MacMall Business Account ExecutivesWindows installation on your MacCorporate Access Pages (CAPs) - customized MacMall sites with specific pricing for your businessSoftware licensing and trackingImaging and replicationAsset taggingLeasing service
Macmall (macmall.com) has 554 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
554 approved reviews, newest moderated first
Always great.
By FRED
Paid $40 for next day delivery of iPad Pro and Pencil. Box arrived without iPad Pro and customer service told me they would file a claim and I'd hear back in an unacceptable 8-10 business days. So I called FedEx and filed an expedited claim. Come to find out, Macmall never put the iPad in the box in the first place. So they agreed to refund the shipping fee and send it over night a second time. THREE days later, it did show up, which is the only reason they get any stars at all...
By GLENN
Always knowledge sales people if you need help
By MARK
Response from Macmall· Aug 29, 2017
Hi Mark, Thank you for your business, your trust and your confidence. It is our pleasure to work with you. TigerDirect Customer Care
Macmall always has great prices, friendly customer service and fast shipping. They are my go to website for Apple products.
By Angie
Response from Macmall· Aug 29, 2017
Hi Angela, We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. Thank you so Much, Macmall Customer Care
Great service all around
By NICHEOLE
Easy website navigation and my purchase arrived at my house quickly.
By NOEL
Genuine MAC product ...fast delivery....THANKS
By GREG
Response from Macmall· Feb 27, 2018
You have certainly made a good choice and we will always do our very best for your satisfaction. Thanks, MacMall Customer Care
The ordering process was easy, it was shipped in a timely fashion and arrived earlier than I expected. The only issue was with the lack of tracking information.
By SIMON