Good product and price.
Good product and price. Fast shipping, but packaging left something to be desired. Maybe it was the Christmas rush?
By EDWARD
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
554 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MacMall sells Macintosh computers, Mac accessories, Mac software, iPads, iPods, accessories for the Mac, iPad, iPhone and Apple Watch and consumer electronics to consumers and businesses.MacMall Is the Best Place to Buy Apple Products, Apple Related Solutions and Consumer Electronics! Here are some of the many MacMall business services you can count on:Dedicated MacMall Business Account ExecutivesWindows installation on your MacCorporate Access Pages (CAPs) - customized MacMall sites with specific pricing for your businessSoftware licensing and trackingImaging and replicationAsset taggingLeasing service
Macmall (macmall.com) has 554 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
554 approved reviews, newest moderated first
Good product and price. Fast shipping, but packaging left something to be desired. Maybe it was the Christmas rush?
By EDWARD
Wrap nicely and tracking is on time.
By MICHELLE
Response from Macmall· Jan 16, 2018
We appreciate your wonderful feedback. Giving you an excellent service is a pleasure. Thank you very much. MacMall Customer Care
Customer Service was awful. Return Policy - 15% Restocking Fee for Unopened Item received a few days earlier - is ridiculous and contradicts stated policy on their website. I will never buy anything from them again.
By SCC
The chat person did not have the answer, but did research and called back with the answer. That was great customer service.
By JOHN
Response from Macmall· Jan 16, 2018
Thank you for your continued patronage. We look forward to your next purchase. Regards. MacMall Customer Care
Easy ordering and received the I-pad within a few days
By JOANNE
Response from Macmall· Feb 27, 2018
We're very grateful that you are satisfied with the service. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon. Thanks. MacMall Customer Care
Easy to navigate and compare product. Customer since 1999.
By KEN
Response from Macmall· Jan 16, 2018
Giving you an excellent service is a pleasure to us. Thanks. MacMall Customer Care
The price was lower, and ordering the Mac mini was easier than ordering it from Apple. I got what I wanted and quickly.
By TIM
Response from Macmall· Jan 16, 2018
You have certainly made a good choice and we will always do our very best for your satisfaction. Thanks, MacMall Customer Care
Great prices; fast shipping; and great customer service.
By DEBRA
Response from Macmall· Jan 16, 2018
We're very grateful that you are satisfied with services. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon. Thanks. MacMall Customer Care