Answer the same day
Answer the same day
By Christina
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
529 approved reviews, newest moderated first
Answer the same day
By Christina
My return issue was handled promptly.
By The S.
Just a great experience overall.
By Carolyn M.
Really didn’t help me! Said item already in return process so could not amend to exchange fir a different size (size wasn’t available during actual return) rather than a credit to my charge card! A little disappointed!!
By Diane D.
Response from Mac Duggal· Jun 15, 2026
Thanks for sharing your experience. We are always happy to help with an exchange, so unfortunately it sounds like a limitation with our returns system/timing. Please let us know if we can help get you the right size in a new order.
Super helpful and efficient.
By thomas D.
Great customer service. I had to exchange two dresses and return them in May 2026. They were beautiful, but they haven’t a bigger size in petite. Customer service was very responsive and helpful.
By Takla C.
Very helpful with returns and assistance
By customer
The dresses are beautiful and well made. Shopping is fast and reliable. Returns were easy.
By Tammi M.