MACReviews of mac.com

хорошая компания быстро и качественно сделали мой ноутбук

good service

good service, low prices

this site is shitt

First time ordering from this company and will be the last!!! Thought I would by some make-up from a high-end retailer and decided to purchase some mac products as they had a few good deals on so i selected a few items and checked out. This was on 9th January Understandably there would be a delay due to covid which is fine. Today (15th January) I received an email to inform me the highlighter i had order is out of stock so i would be refunded. No big deal as it was a limited on sale Christmas one. Then a couple of hours later I received another email to say the eye shadow shade I chose which was part of the 5 for £50 offer is no longer available and therefor i would be refunded for this. It was available when i purchased this so why has it taken 6 days for you to notify me. when I go onto your website it say it has been purchased 175 times in the past 24hours so clearly you prefer to supply products to those who will pay full price instead of on an offer. The worst part is you did not give me an option to pick a different shade which I would have accepted. Will never be ordering from you again.

I ordered some MAC cosmetics in December to be a part of a Christmas gift via AfterPay. After a couple of payments made, I requested a status update on my order. They blamed it on some computer error but then stated my order was processing. I waited. After another week, I never saw any new updates and sent customer service an email. Then they canceled my order. Like, who does business like this? I have been ordering MAC products for years, yet this was the worst customer service that I have received.

APPLE MacBook Pro Touch Bar 2019 (15 ", Intel Core i9, 32 GB RAM, 512 GB SSD) My Mac (which I bought in interdiscount.ch) is defective for the second time (1st time after 6 months, 2nd time after 15 months). One of the annoying things is that the guaranty is for 24 months, but every time is broken it takes weeks to be repaired, so in fact I'll only have 22 months guaranty, because 2 months of it I couldn't use it. I said to the shop assistant that I want the money back or another Mac (a Mac which is defective two times in 15 months seems to be a problem-mac). And the shop assistant told me that he can't do anything about it, all he can do is to send it to the mac manufacturer to have it repaired. So on top of the troubles I have because I don't have the Mac during weeks (for a second time now), I also fear that is going to break again and again and I have no power to decide to get the money back or to get another one. After 24 months I'll have to pay all the repairs costs myself (it's normal, 24 months is the guaranty time), and it seems that the probability that this Mac is going to break again and again is high. The shop assist explained me that their are subject to the rules of mac manufacturer. I don't know who to belief, but the fact is that paying so much (CHF 3'114) for such a defective device and restricted service is just not a good quality-price ratio. I've being a Mac user for 10 years now, but I think my next device won't be a Mac.

Very good company.