LytxReviews of lytx.com

LYTX is an awful company. Their camera are constantly disconnecting and reconnecting like they have a mind of their own. Very unrealizable. They don't store video footage on cloud but on the device so if the camera is damaged in an accident, you're out of luck. Tech support barely speaks English.

These things should be illegal. What seems like a great idea becomes a tool of abuse. It is well known how bad American trucking companies treat their drivers. This has become a tool for them to further the torment. It is NOT about safety. American trucking companies care nothing about safety (like CMS is supposed to prevent collisions, but slams on brakes for overhead signs, over passes, and birds). They care about covering their wallets and micromanaging the drivers. Treating them as subhuman garbage. CDL means Commercial Driver's License. NOT Certified Dumb Loser. But. That is how the trucking companies treat the drivers. As Certified Dumb Losers. Drivers now drive way worse that they did in 2002. The stress levels are out the roof. The Tool-4-Torment make it worse.

The speed monitor, GPS, and dash cams are fine, but their AI algorithms have tons of glitches and false reports. Someone had a sucker in their mouth, it dinged them for smoking. Multiple drivers have been dinged for no seat belt because it blends in with their shirt, multiple "lens obstructed" notices when their isn't one.

The technology and coaching platform are superior to competitors and have remained so through the 10 years I've used Lytx DriveCam. This allows for proactive leading indicators based on Supervisor and Manager coaching performance. We've seen a decrease in vehicle incidents and tort law due to this system. This system is designed for proactive fleet safety programs to help address behaviors before they become an issue. If you're looking for a crash camera and don't want to be proactive, this system may not be for you.

The app is not straightforward at all it's hardly user-friendly some icons would be nice it could be a whole lot smoother and a whole lot easier to use

We spent two years trying to get Lytx to fix a faulty camera. Multiple people tried and tried and tried, but never got past their customer service reps, who would open a case just to close it the next day, or never open one at all. We kept getting told that someone would call us, and no one would. We didn't get put through to anyone who would actually do anything until we threatened to take our business elsewhere. They then tried to charge us $560 to fix the camera, saying that we should have told them sooner as the warranty had just expired. Definitely makes me suspect they purposefully gave us the run around on getting the camera fixed until after the warranty expired. Worst customer service I have ever experienced, and I hope nothing goes wrong with any of our other devices, as I don't want to waste another two years of my life trying to get something fixed.

Terrible service all around, zero communication once the sales team signs you up

I am going to million dollor sue to this company. Because so many malfunction detect posted speed. On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph. Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck. Why this company sale like unfair device? I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device. Are you ready to defend my sue? Also this Lytx install company cannot defend because my Law firm is very good company.