LytxReviews of lytx.com

excellent service

I don't think its right to charge $150.00 to see an event that over 90 days old. I believe since we are a customer and are using equipment of yours then we should be able to view any historical data, at least at a cheaper rate. The New Platform still has deficiencies and is missing exporting functions.

Fleet tracking is to spotty.

The installation is very quick and easy. Reporting/viewing video clips is effortless.

My company uses Lytx DriveCam with SV2 recorders. If one is interested in capturing all collision video, the SF300 appears to be far superior. If you need any customization done in DriveCam, be prepared for lots of frustration. This can be done, but it's slow and painful with Lytx. Also, there's things that just don't make sense in the system, like trigger names that are far too similar to the behavior names and cause unnecessary confusion.

Great product but terrible customer support and billing. If you have a question it takes up to 48 hours to get a call back. I am on the east coast and they always call at 7pm when I am not at work anymore. Billing never includes vehicle ID's so I have to track down everything to make sure it's right. Billing also bills for things weeks before they are even done? Confuses our accounts payable.

SInce it takes no view of right to left it causes me to get dinged every time I use my brakes and should a traffic light change unexpectedly on a 65 mph 4 lane rd the set up encourages people to run through the light versus stopping. I hate it, it is extra stress I don't need

when first receiving videos first getting into the program they were immediately reviewed by your team for coaching. It now seems we will receive a video to have it reviewed and tagged by your team a day later after we have already looked through the videos we have received.