initial email on 10/31 was not…
initial email on 10/31 was not responded to. Second request on 11/5 was not responded to. Once I spoke to Customer service rep service was awesome.
By David
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
183 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide.
Lytx (lytx.com) has 183 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
183 approved reviews, newest moderated first
initial email on 10/31 was not responded to. Second request on 11/5 was not responded to. Once I spoke to Customer service rep service was awesome.
By David
Excellent response.
By Jimmy
Lytx is a core part of our safety program. Our drivers have come to see the benefits. We would not consider putting a vehicle on the road without a Lytx system on board.
By Ross
The person I worked with was very knowledgeable. They took care of my issue very quickly. Our drivers complain of the flashing red and green light. We were able to have the lights turned off without affecting the system.
By Anita
The work the installer completed was fine, however he ran out of time before all tasks were completed. I have Not Heard back as to when the rest of the project will be completed?
By Larry
I really love lytx, if you could find someone better than Velociti to do installs it would be great. They find any excuse to not complete or finish the installation.
By Beadle
Fast Repair of non reporting Truck Thanks
By Paul
Very helpful and prompt. Thank you as always for your stellar support
By Jeremy