Great experience!
Lily was fantastic and extremely helpful. I've had nothing but good experiences with Lyte so far!
By Zach S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
Lily was fantastic and extremely helpful. I've had nothing but good experiences with Lyte so far!
By Zach S.
Lily was a great help on my order. Great customer service from a company I expected to be very busy from
By Reagan Y.
Had a great experience with Lyte. There was an issue where I apparently was on their waiting list for first day tickets but I had gone ahead and bought second day tickets. When some first day tickets became available several months later, I received a text message that my order was about to be processed, I told them I didn't need them anymore. They were very understanding and accommodating and allowed me to not have to purchase the additional tickets despite their no cancellation rule. Thanks Lyte for your understanding and flexibility!
By Alex N.
I’ve had a pleasure working with Rachel! Such an amazing, efficient and nice person which are really rare to work with in costumer support nowadays.
By Lazar B.
Lily was very helpful :)
By Dorothy M.
Thank you for your help made the process easy for me. Appreciate your help
By Giovanni E.
After a bumpy start using this auto booking platform where I thought I was going to lose my 'ticket', their customer service team (Lily) resolved the problem by replying to my questions swiftly, and with the minimum of fuss provided me with a link that got the situation resolved and my e-ticket back on track- now I can go to the ball, or rather attend the talk at Bowie 75!
By Julie
Needed to transfer my ticket to a friend. Customer service was helpful in making this happen, and responded quickly to my emails.
By Tobias C.