Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
304 reviews
LUXY IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.
LUXY Inc (luxyride.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
304 approved reviews, newest moderated first
Excellent service - very reliable drivers and call centre staff- a customer focused company - well done to all
By Patrick G.
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
Excellent service! On time, helpful and pleasant!
By Margarita
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
Driver excellent car was prompt and in great condition
By john
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
We made a reservation over the phone because the web site wouldn't let me finish. We were happy with the rate but eventually had to cancel because of weather issues. We received a full refund and would use LEXY again.
By Raymond B.
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.
No doubt Valentino is the best and I would call him every time. He is prompt, his driving is superb, and he could not be nicer! We are an hour from the airport and the drive was completely enjoyable. Great guy, highly recommend!
By Joan
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
On time. Nice vehicle and friendly driver. I highly recommend this company.
By James
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
Great, on time and professional service Forgot the toddler seat that was included in reservation
By Robert
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.
No limo showed up to take me home. Was at Hartford airport from 10:30 PM until 2:00 AM walking around the pickup area looking for my ride. Finally had to call a friend to pick me up. Tried calling 5 times and waited on hold with no one ever answering. Got no refund only a voucher for another ride. Not the least bit happy!
By DIANA
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way. Also note we are working on our pricing model every day. Please check back with us for your future transportation needs
