Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
304 reviews
LUXY IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.
LUXY Inc (luxyride.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 22 reviews with 4 stars · Clear filters
The ride was excellant very good driver and upgraded car The pick up point was a little unclear for us arriving in Tampa for the 1st time We would use this service again
By susan W.
Response from LUXY Inc· May 4, 2020
Thank you for Choosing LUXY.!
driver was very courteous, drove carefully, very helpful with luggage. he needed more experience with LAX pickup and meet&greet procedures - we had our luggage already before he found us in the baggage area.
By Mr. B.
Response from LUXY Inc· May 4, 2020
Thank you for Choosing LUXY.!
The trip TO jfk .... our driver drove like a bat outta hell. 3 different times he either swerved or slammed on the brakes so hard he scared to hell out of us. The trip home from JFK was a different driver and a pleasure all around
By Eleanor
Response from LUXY Inc· May 4, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
They are improving. I have found that sometimes drivers pick up the reservation last minute but although that makes you anxious to know someone is coming there hasn't been a time that no one has come. The only slight negative is that the drivers are very robotic and don't converse or make conversation to make it a personal feel.
By KRYSIA A.
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.
the customer service rep was extremely nice. the driver was courteous.
By Viji
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.
Really nice driver, on time, ride was great...prices have gone up considerably since it was OneWayLimo...going to check other companies
By dan M.
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.
Our driver was five star, as was pick-up, drop-off, and everything in between! One star off because luxy bought onelimo, which provided the same top-notch service at 20% less. I would use Luxy again!
By Kev
Response from LUXY Inc· May 14, 2020
Thank you! We are working on out pricing model so please keep checking with us for your transportation needs.
No problems.
By Thomas
Response from LUXY Inc· May 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.
