In love with it
In love with it, so cute
By Mia
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
20 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Indulge in luxury with our exquisite collection of phone cases, AirPods accessories, and chic keychains. Elevate your tech style with premium materials and impeccable craftsmanship designed to complement your sophisticated lifestyle.
Luxephonescase (luxephonescase.com) has 20 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
20 approved reviews, newest moderated first
In love with it, so cute
By Mia
This is my second review for Luxe phone case. I am located in the United States and when ordering just know that it will take up to three weeks to probably get your item. However, once I received it, it was a great quality for the price and every time I contacted customer service they got right back to me within 24 hours
By Ouida B.
Fast shipping and quality product.
By Maria
Case came as expected! I love it! Took a little long to get here but other than that great!
By CeCe G.
Ordered four cases—two for an iPhone 16 Pro Max and two for an iPhone 17. The 16 Pro Max cases didn’t fit properly, and the included wrist straps were flimsy and wouldn’t attach securely. I emailed customer service several times requesting a return label and even offered to cover return shipping, but I haven’t received a label or any return instructions. After upgrading to the iPhone 17, I tried the other two cases and was also dissatisfied. I still can’t get a return label or guidance on how to send them back. Poor products and worse customer service.
By DW
AirPods Pro case does not fit AirPods Pro 3, no response from customer care.
By Waseefa A.
No replies to my emails about exchange, I’m not satisfied with your service
By Patricia M.
I was not impressed with the quality of material. I wanted to return the item and have contacted luxe phone case without hearing back
By Abby
Response from Luxephonescase· Oct 24, 2025
Hi, we’re sorry to hear you weren’t satisfied with your order. We did reach out and asked you to send us a short video showing the issue with the item so we could process your return or replacement, but we didn’t receive a response. We also offered to resend a new case for you. Please check your messages or email from us so we can resolve this for you as soon as possible.