I will never order from them again
I will never order from them again. I ordered a cat shelter on the 22 of Nov and they said 2/5 days. Never got it. Paid 40.00. Using Amazon is more trust worthy. What a scam Luxarts are.
By Marilyn T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LuxArtHome provides a distinctive selection of lighting, sculptures, wall arts, wall murals, furniture, alongside unique home decor and art to suit every room and budget.
LuxArtHome (luxarthome.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
15 approved reviews, newest moderated first
I will never order from them again. I ordered a cat shelter on the 22 of Nov and they said 2/5 days. Never got it. Paid 40.00. Using Amazon is more trust worthy. What a scam Luxarts are.
By Marilyn T.
I ordered the airwolf electric helicopter rc but still have not received the order with is goin on ppl.pissed ex customer and won't refund my money...
By Daniel j B.
THIEVES! Never received my item, and they keep saying they’ll refund me (only 50%) but they won’t. It’s been over 2 months of trying to deal with them. So disappointed.
By Megan C.
I wanted to write this review even though I didn't shop. I liked a product on the site and I had a few questions in my head about it. I got a very fast response and they suggested alternative products to the one I liked. I really liked their approach. I will definitely shop one day.
By Juliette M.
The company's communication services are very fast in terms of mail. We could not reach by phone, but they responded quickly to us by e-mail.
By Bobbie D.
Response from LuxArtHome· Jul 10, 2023
Thank you for choosing us.
Although the decorative sculpture product I bought is a bit small, it looks very good in terms of quality. There was a problem of not being able to find the address on the cargo side, but we solved the problem when we contacted the cargo company.
By Devh
Response from LuxArtHome· Jul 10, 2023
Thank you for choosing us.
When I sent a message for the installation of the product, they immediately sent me detailed installation information. Product quality is really good.
By Shirley B.
Response from LuxArtHome· Jul 10, 2023
Thank you for choosing us.