Fast and easy
Fast and easy. Great quality. Wife loves it. Saved tons of money from big name stores. Received same quality with 2 years warranty. Can't go wrong
By G G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
197 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
Luna Furniture (lunafurn.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
197 approved reviews, newest moderated first
Fast and easy. Great quality. Wife loves it. Saved tons of money from big name stores. Received same quality with 2 years warranty. Can't go wrong
By G G.
Purchased the Ashley Top Tier collection and received a section broken with parts falling out. Contacted the company within the first 48 hours and months later still have not had any repair or replacement and customer service is no longer responding via email. Do not spend your money here!
By Carly R.
Response from Luna Furniture· Oct 15, 2025
We sincerely apologize for the unacceptable experience you have had with your Ashley Top Tier sectional and the frustrating delay in resolving the damage. We understand your frustration, and we deeply regret that our customer service response has ceased via email, which is entirely unacceptable. We want to assure you that we have been diligently working to manage the steps necessary for a complete resolution. This process involves: Determining the exact issue and identifying the damaged components. Ordering the necessary replacement parts from the manufacturer. Coordinating the delivery of those parts. Scheduling an authorized third-party technician to properly replace the sectional mechanism. While we are working as quickly as possible on our end, we sincerely apologize that the reliance on third-party services has significantly extended this timeline. We recognize our shortcomings when coordinating these repairs and are using this experience to improve our processes for faster, more seamless resolution of such issues. Please know that your satisfaction is our priority. We ask for your continued patience as we push to get this final service completed. Please contact us directly and we will personally ensure your repair is finalized without further delay. We are committed to earning back your trust.
Great sectional. The color was as pictured. It's very comfortable and looks great.
By Granville
This was my third purchase either this company. Beautiful products, very organized and fantastic delivery/ assembly people.
By staci H.
Everything about my purchase was wonderful! Shortly after I placed the order, I received a welcoming email with a contact if I needed it. Then I made a phone call and spoke with a friendly and professional man who helped me to estimate delivery. Then I got a text with delivery info. The people who delivered were great. I would recommend Luna Furniture!
By Karla C.
Good product. Good service.
By Texan
Quick delivery, great experience with their white glove delivery service building the bed frame for us around our Tempurapedic mattress and adjustable bed frame. Great quality product. Would highly recommend to other
By Matt W.
Luna Furniture is truly one of the best places to shop for home furnishings online. Their prices are unbeatable compared to many other stores, and the quality of the furniture is excellent. Whether you’re looking for living room sets, bedroom sets, dining tables, sofas, or accent pieces, they have a wide selection of furniture to choose from. It feels like a one-stop shop for everything you could need to furnish your home. The website is also very informative and user-friendly. I really appreciate how transparent they are with all the details. Their collection is modern, stylish, and practical, and you can find both affordable furniture and more luxurious options depending on your style. Overall, I would definitely recommend Luna Furniture to anyone searching for affordable, stylish furniture online with a wide product range. They combine competitive prices, and quality products exactly what you want when furnishing your home.
By Sam P.