Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
338 reviews
LunafideSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born.Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
Lunafide (lunafide.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
338 approved reviews, newest moderated first
I absolutely love this company! I’m a repeat customer and can say their products are so unique and well made. They’re stunning to look at and their customer service is just as awesome. Everyone I’ve interacted with has been incredibly kind, helpful, and accommodating. It’s so refreshing to find a company that genuinely values its customers and takes pride in what they create. I couldn’t recommend them more highly.
By Charlotte C.
Love the style and quality of all their products!! I’ve ordered a few times and have always been very pleased. Takes a while, but worth the wait.
By Justin Bourne B.
I have been buying Lunafide products pretty much since I first heard of the company and I have NEVER been disappointed. This is through buying a hoodie, an ultra cloak, 4 hooded blankets, a robe, a couple pairs of shorts and at LEAST 10 shirts. Extremely unique styles to the point I ALWAYS get asked where I got what I'm wearing. The cloak is by far the biggest attention getter. On top of that the customer service is top notch.
By Eric W.
This place is an absolute scam... YOU HAVE BEEN WARNED... It took them a month to get four pairs of boardshorts to me... Over $300 for four pairs of swim trunks, hoping they were bad ass... AND instead, they all looked TEMU cheap and none of them were the size range advertised on their sizing guide... They do not have a customer service phone number AT ALL... that should tell you... I tried to return the order for a refund, or even credit, the morning after I received them... It is an email process; and they won't even respond... Again, YOU HAVE BEEN WARNED... DO NOT DO BUSINESS WITH THESE SCAM ARTISTS...
By Donald B.
I purchased a cloak for my son. The order took a little longer than expected to arrive, but customer service kept me updated and was very responsive. When the cloak arrived it was in excellent condition very well made and worth the wait.
By floorsandmore
Ordered over $500 for two cloaks, two months later, still not arrived. I get there was distance (usa to Australia) involved, but apparently they did not do their paperwork for customs, which means I never had a chance of receiving my item, customs just shipped it right back to them. Dealing with their customer service is atrocious. The person I dealt with was unwilling to do their job and track down their shipment, giving me numbers to do it myself. I'm non-verbal. But not only after I told them that, they stopped responding to me for over a week, even after I emailed back every second day. Then they got snarky at me. I still have not received my refund. This was supposed to be a birthday gift. Rotten company.
By Amy L.
Beautiful sweatshirt and company was very cooperative in getting it to me in time for a trip. Great communication and service. Thank you!
By Toby
Great product and great customer service!!!
By gui P.
