Customer service is very helpful.
Customer service is very helpful.
By Angelica
Response from LumiMeds· Jan 16, 2026
We really appreciate the kind words! Happy we could help out. 💙
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,003 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 886 reviews with 5 stars · Clear filters
Customer service is very helpful.
By Angelica
Response from LumiMeds· Jan 16, 2026
We really appreciate the kind words! Happy we could help out. 💙
Haven’t tried the meds as yet but the customer service has been beyond exemplary.
By Patricia D.
Response from LumiMeds· Jan 16, 2026
Love hearing this! We try our best to make the process as smooth as possible. 🙌
I was confused on my order and they were very detailed in explaining exactly what I need to know when though all I had to do was read the lable lol. Thank you!
By Nicole B.
Response from LumiMeds· Jan 15, 2026
No worries at all! We’d much rather you ask and be 100% sure. We are always happy to help break it down! 💙
Great customer service from him. He was able to help me answer all of my questions
By Steph
Response from LumiMeds· Jan 15, 2026
So glad he could get those questions sorted for you! We’re always here if you need anything else.
Customer service is excellent!!!!
By Tonya P.
Response from LumiMeds· Jan 15, 2026
This just made our whole day! 💙 We try our best to be there for you, so it’s awesome to hear this.
Rob was very patient kind and professional.
By DEBRA C.
Response from LumiMeds· Jan 15, 2026
So glad Rob took good care of you! Thanks for being so patient with us, too. 🙌
They have really been helpful in answering all of my questions so far so good if you are looking to get on a glp1 check them out
By Tracy F.
Response from LumiMeds· Jan 15, 2026
Thanks for recommending us! ✨ It makes our day knowing we could help answer your questions. Good luck with everything!
I spoke with Rob! He was very helpful very kind very considerate, he listen to my problem and took care of it for me I greatly appreciate his help!
By chris A.
Response from LumiMeds· Jan 14, 2026
We are so glad you felt heard and taken care of! 💙 We’ll check our logs to see exactly who the mystery hero was (since we don't have an Alex!) and make sure they get the credit. Thanks for the review!