Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,003 reviews
LumiMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 886 reviews with 5 stars · Clear filters
Amazing customer service and support. They answer my questions in a timely manner and are always responsive and on top of everything.
By Sussy G.
Response from LumiMeds· Jul 8, 2026
Thank you so much! We're thrilled our team has been responsive and on top of everything for you. Thank you for trusting us, Sussy! ✨
Jay is so kind and compassionate. I have had several dealings with them over the past year or so. I switched jobs, and funds have been limited. It's so easy to message Customer Care; they respond immediately. I've always been so happy with the compound, too. Having tried several similar companies, LumiMeds is definitely the best of the best.
By Sangeetha Vandeyar A.
Response from LumiMeds· Jul 8, 2026
Thank you so much for this! Jay will be so touched to hear you found him kind and compassionate, and we'll be sure to pass your words along. We're glad Customer Care has been easy to reach and quick to respond, especially through a job change, and that you've been happy with your medication. Being called the best of the best means the world to us. Thank you for trusting us, Sangeetha! ✨
Cara was amazing! She gave great customer service by responding promptly. Thank you Cara
By Christine W.
Response from LumiMeds· Jul 8, 2026
Thank you! We're so glad Cara was prompt and amazing to work with. We'll be sure to pass your kind words along to her. Thank you for trusting us, Christine! ✨
The woman who helped me on the website was so helpful when I got stuck. She stayed with me til I was finished. Appreciated that.
By Michele
Response from LumiMeds· Jul 8, 2026
Thank you! We're so glad she stayed with you until everything was finished. That's exactly the kind of support we want to give. Thank you for trusting us, Michele! ✨
Customer service at LumiMeds is some of the best I have ever dealt with. Ever. I can’t say I haven’t had a few issues, I have, BUT, this team was absolutely amazing through all of them. They listen, they care, they very clearly describe how to troubleshoot, reply as quickly as possible, and truly see the problem through to the end, even when the issue isn’t on their end (ex: delayed shipping, which is a carrier issue, but they helped me understand the process if the delivery was late or didn’t show). I cannot say enough good things about the team at LumiMeds and I appreciate all of their help through the minor issues I’ve had. And even just today I had an issue I needed help with and Jay couldn’t have been more amazing, empathetic and helpful, seeing me through right to the positive end of it! THANK YOU.
By Ashley
Response from LumiMeds· Jul 4, 2026
Thank you so much for this thoughtful review! It means the world to us that even through a few bumps along the way, our team was able to listen, care, and see each issue through to the end. Jay will be so glad to hear he made today's experience a positive one. We'll be sure to share your kind words with the whole team. Thank you for trusting us, Ashley! ✨
Very informative and helpful service
By Rachel H.
Response from LumiMeds· Jul 4, 2026
Thank you! We're so glad our service was informative and helpful for you. Thank you for trusting us, Rachel! ✨
Hazel was wonderful, thank you!
By Anne
Response from LumiMeds· Jul 4, 2026
Thank you! We're so glad Hazel was wonderful to work with. We'll be sure to share your kind words with her. Thank you for trusting us, Anne!
Such a great team! Responsive to all questions and they are so helpful! Customer service is top tier! Don’t hesitate to choose lumi! They will not disappoint!
By Guy G.
Response from LumiMeds· Jul 4, 2026
Thank you so much! We're thrilled our team has been responsive and helpful, and we appreciate you recommending Lumi so highly. Thank you for trusting us! ✨
