Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,003 reviews
LumiMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 886 reviews with 5 stars · Clear filters
Great customer service and everyone is very communicative
By Donna R.
Response from LumiMeds· Aug 18, 2026
Thank you! We’re glad our team provided great service and clear, consistent communication. We appreciate your support! ✨
Kristine was extremely helpful helping me navigate how to go about canceling my prescription due to recently finding out I was pregnant and was able to refund my most recent order that was not delivered yet based on my in eligibility to be on the medication. I also thought it was very nice that she extended her Congratulations on the upcoming baby, and she was extremely helpful and was able to find a solution immediately when I submitted the documentation.
By Kylee G.
Response from LumiMeds· Aug 18, 2026
Congratulations on your pregnancy! We’re glad Kristine provided compassionate, prompt support with your cancellation and refund. We’ll share your kind words with her! ✨
I have not received meds yet but so far the customer service team has been quick and responsive and helpful
By Jordan D.
Response from LumiMeds· Aug 18, 2026
Thank you for sharing! We’re glad our care team has been quick, responsive, and helpful throughout the process. We appreciate your trust! ✨
Arnold was awesome, he was able to help me with everything with canceling my order, so that next month, I can change it to a six month order.
By Jeff
Response from LumiMeds· Aug 18, 2026
Thank you for sharing! We’re glad Arnold made canceling your order easy and helped prepare you for your six-month plan next month. We’ll pass along your kind words! ✨
Love LumiMeds ! Everything from excellent Customer Service (Thank you John !) to a speedy Ordering/shipping process that’s timely and well packaged and even a text or email updates ( even when I have questions) have been amazing and super helpful and insightful . Thank you LumiMeds !! Keep doing amazing work !
By Tricia H.
Response from LumiMeds· Aug 18, 2026
Thank you for your wonderful review! We’re glad John and our team provided excellent service, quick shipping, and helpful updates. We truly appreciate your support! ✨
Estoy muy contenta con LumiMeds he logrado baja peso que ya no podía sola , aún me falta un largo camino y sigo en el juego , pero gracias a todo el personal por ayudarme a que esto sea más fácil para mi proceso , el precio está accesible y la organización es buena 🙏
By Erika P.
Response from LumiMeds· Aug 18, 2026
Thank you for sharing! We’re glad to support your progress and make your journey easier through our caring team, accessible pricing, and organized service. We’re cheering you on! ✨
Placing the order to deliver was promptly and professional. Special mention to cara who helped immensely by answering any questions I had and following up with the pharmacy to ensure speedy delivery! I love them!
By Maureen K.
Response from LumiMeds· Aug 18, 2026
Thank you for sharing! We’re glad Cara answered your questions and followed up with the pharmacy to help ensure prompt delivery. We’ll pass along your kind words! ✨
Having really people answer the phone and are able to address issues
By First time C.
Response from LumiMeds· Aug 18, 2026
Thank you! We’re glad our team was available by phone and able to address your concerns promptly. We appreciate your support! ✨
