Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
Lumberjack DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Great customer service! The staff was amicable and helpful. I even asked for a discount...unfortunately never heard back on any discount available. I was prepared to pay whatever to get the floor since the flooring was discontinued. I did not get a deal, but I don't think I was taken advantage of either.
By Brent C.
Easy online ordering, reasonable shipping fees, prompt shipping.
By James W.
The sales personnel Andrew
By Henry P.
Service was amazing. Great selection
By Bonnie P.
Had exactly the flooring we needed at the fraction of the price! Delivered fast and efficiently!
By Tricia S.
Customer service was prompt with response and helpful. There was a mixup with delivery and it took longer than expected. One box of flooring was damaged but able to make it work.
By Hollie
Received the floor I ordered in a timely manner and turned out beautiful. Grwat service too
By Carol
Beautiful flooring and customer service! Thank you Jake and Andrew!
By JD S.
