Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
192 reviews
LudovicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ludovic Jewelry, a premium brand specializing in exquisite moissanite jewelry, offers unparalleled prices. We pride ourselves on providing high-quality, certified moissanite stones, each backed by a limited lifetime warranty. For added convenience, Ludovic introduces unique policies to ensure a delightful customer experience.
Ludovic (ludovic.shop) has 192 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
192 approved reviews, newest moderated first
The ring was absolutely beautiful and met our expectations!
By Norma
Response from Ludovic· Aug 13, 2025
Thank you for your wonderful feedback! We’re so glad the ring was absolutely beautiful and met your expectations. Have a bright day ✨
Response times and polite answers to questions. I have really enjoyed wearing this beautiful jewellery and receive many, many compliments from colleagues and friends on the beauty of the pieces. When I recently wanted to receive a purchase quickly, the attention to my request was excellent. Very happy customer.
By Sarah
Response from Ludovic· Aug 13, 2025
Thank you for sharing your wonderful experience! We’re so glad you’ve been enjoying your jewellery, receiving so many compliments, and experiencing excellent service from our team. It means the world to know we could meet your request quickly and make you a very happy customer. Have a bright day ✨
Beautiful ring , well worth the money .
By Steven W.
Response from Ludovic· Aug 13, 2025
Thank you for your kind words! We’re so happy you find the ring beautiful and worth every penny. Have a bright day ✨
It was a great experience! The ring it’s beautiful and the service was easy and fast.
By Mariela D.
Response from Ludovic· Aug 13, 2025
Thank you for your wonderful review! We’re so happy you love the beauty of your ring and enjoyed the smooth, fast service. Have a bright day ✨
When I ordered a necklace from Ludovic, I was told my price would be $508.05 and nothing more. When UPS came, they told me here would be a $48.50 customs fee I had to pay before they could give me the necklace. Long story short, I was assured that the fee would be refunded to me. They did refund the fee, but after returning the necklace, I’m told that they have given me a store credit for that amount. After much back and forth with them, they are refunding the fee.
By Barbara M.
Response from Ludovic· Jun 12, 2025
You placed an order with us, and after it was shipped, a customs fee was applied by your local authorities, not by us. To win you over as a customer, we paid that fee out of our own pocket. Then, after you received the piece, you chose to return it. We accepted the return without hesitation, gave you a full refund, and (again, as a separate gesture) refunded the customs fee, even though it was paid to the government, not to us. In the end, you paid nothing, received full support, and still, you left a 1-star review. We truly don’t know what more we could have done to make this a 5-star experience.
Nice. Can I get a discount on my next purchase? I would love to buy a few more. These jewelries are elegant and you don’t have to worry in case you misplace them.
By Cynthia Espinili M.
Response from Ludovic· Jun 9, 2025
Thank you for your review 🌟 We’d absolutely love to offer you the best deal possible on your next order—just reach out to us before you purchase and we’ll take care of you! If you’re enjoying your jewelry, we’d truly appreciate it if you could consider updating your review to 5 stars, unless there’s a reason behind the 4 stars, in which case we’d love to hear it and make things right or improve for the future. Have a bright day ✨
I purchased a 5 karat gold band and the band has tarnished! Do not waste your money, I can’t wear it anymore!
By Lesley S.
Response from Ludovic· May 31, 2025
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we’d appreciate the chance to clarify a few important details. The 5-carat ring you purchased under order #13312 is not made of solid gold, it is crafted from yellow gold-plated silver. That’s why the price was around $180, whereas a solid gold version would cost significantly more due to the material value and durability. We use one of the highest-quality plating standards in the industry, but like all plated jewelry, it may wear over time, especially if exposed to lotions, perfumes, or other chemicals. That’s a natural property of plated metals and also why they are offered at a more affordable price point. We did receive your email, and we appreciate you reaching out, but unfortunately, the review was posted just a short time after, before we had a chance to properly look into the issue and respond. We would have been more than happy to help resolve the matter for you. Your ring is still under warranty, and we’d be happy to help make this right for you. You’re welcome to return the ring to us for inspection and a fresh round of plating to restore its original shine. Also, if long-term durability is a priority, we’d be glad to help you explore a solid gold option that’s designed to last for many years to come.
I created a custom ring through Ludovic after reading many reviews, buying from other companies and doing tons of research. I liked a few different details from some of the rings I saw online but they would also be missing some details that I really wanted so I decided to go the custom route. I’m so glad I did and that Ludovic was the jeweler I chose to create my dream ring. The process was so seamless. They made a drawing of every detail of my ring to approve or make changes, when that was finalized they began making it. When finished they sent me a video and pictures to approve the design and I could not believe how beautiful it looked. Then they shipped it out and I received it in 2 days! I cannot tell you how impressed I was when I saw it in person. It is STUNNING. More beautiful and radiant than any diamond that I own. The quality is incredible and the way this ring sparkles is just amazing. If you are on the fence about moissanite or this company, don’t be. They are 100% legit, professional and deliver exceptional quality. I’m really impressed.
By Angelica De la V.
Response from Ludovic· Jun 9, 2025
Thank you for your incredible review 🌟 We’re truly honored you chose Ludovic to bring your dream ring to life. It means everything to us that the custom process was seamless and that the final piece exceeded your expectations, both in beauty and quality. Your trust and kind words about our professionalism and craftsmanship inspire us every day. If anyone’s on the fence, your experience says it all! Have a bright day ✨
