It did take a while to get my order but…
It did take a while to get my order but after inquiring i learned each ring is made to order. Love the ring and may want some guards to go on each side !
By Beckie B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
192 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ludovic Jewelry, a premium brand specializing in exquisite moissanite jewelry, offers unparalleled prices. We pride ourselves on providing high-quality, certified moissanite stones, each backed by a limited lifetime warranty. For added convenience, Ludovic introduces unique policies to ensure a delightful customer experience.
Ludovic (ludovic.shop) has 192 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
192 approved reviews, newest moderated first
It did take a while to get my order but after inquiring i learned each ring is made to order. Love the ring and may want some guards to go on each side !
By Beckie B.
Website was easy to navigate. Details easily available about each stone. Good communication from order to delivery
By customer
I ordered the ring to be a part of my wedding set, and it was absolutely stunning! You could see and feel the care and craftsmanship that went into the piece. I did, unfortunately, hit a snag when I realized the ring was just a touch too high and hitting the prong on my marquise and also the coloring was just a tad different than my engagement ring (both 14k gold). I emailed them to request a return, sadly, and they were so caring and understanding about the situation. I would definitely purchase from them again in the future.
By Rebecca
great product, easy to buy, great delivery
By lal
Response from Ludovic· Aug 13, 2025
Thank you for your kind feedback! We’re so glad you’re happy with the product, found the buying process easy, and enjoyed the smooth delivery. Have a bright day ✨
Deceptive marketing tactics to fool those not in the know. Upon exploring their website, blatant disinformation was to be found. The diamond vs mossanite comparison claims were beyond ridiculous. What I see is low value goods being marketed as so called luxury. Would not recommend.
By Kai Xin M.
Response from Ludovic· Aug 13, 2025
We’re well aware of who you are, another self-proclaimed “retired gemologist” and close associate of William, who has been on a long-running mission to discredit our company with biased, misleading remarks. Just like him, you’ve never been a customer, yet you present your opinion as fact to harm our reputation. Let’s set the record straight: You have never purchased from us. We have checked thoroughly — no order, no payment, no interaction with our support team. There is absolutely no record of you ever receiving or even inquiring about a Ludovic product. Your attempt to imply otherwise is deliberately misleading. Your motives are not about product quality. Your comments, just like William’s, show a consistent pattern — an open dislike for Moissanite’s growing popularity and our ability to challenge outdated diamond market pricing. You ignore factual responses, dismiss documented benefits, and instead spread generalized negativity that has no basis in real customer experience. You’re part of a pattern of deceptive reviews. William’s own Trustpilot review was previously removed for violating guidelines, after we proved he had never bought from us. He then altered his story, even going as far as to claim he purchased before — with no proof — to get his review reinstated. Those tactics are as deceptive as the claims you’re making now. We’ve served tens of thousands of happy customers worldwide, with transparency, integrity, and verified product quality. We welcome genuine, experience-based feedback — but fabricated reviews from individuals with a clear agenda will never outweigh the voices of real customers who trust us. Our reputation is built on facts, not opinions fueled by bias. — Team Ludovic
I was very impressed with Ludovic. They have amazing customer service, and even honoured a promotion for free earrings when it had already expired. The rings I received are beautiful and super shiny and sparkly, with excellent craftsmanship. I highly recommend them to anyone!
By Emma
Response from Ludovic· Aug 13, 2025
Thank you for sharing your wonderful experience! We’re thrilled to hear our customer service left such a positive impression and that we could honor the free earrings promotion for you, even after it had expired. It’s so rewarding to know you’re enjoying your beautiful rings with their shine, sparkle, and excellent craftsmanship. Your high recommendation truly means a lot to us. Have a bright day ✨
I own several Ludovic rings, and I’m extremely impressed with all of them. I own many natural diamonds and wear the Ludovics right beside them, and no one can tell. I LOVE them!
By C L.
Response from Ludovic· Aug 13, 2025
Thank you for your wonderful feedback! We’re so happy to hear how much you enjoy your Ludovic rings and that they hold their own right beside your natural diamonds — with no one able to tell the difference. Your trust and love for our pieces mean the world to us. Have a bright day ✨
The quality of the product was excellent! I have shopped here before and I will shop here again... their prices are reasonable and the service is outstanding.
By Gwen
Response from Ludovic· Aug 13, 2025
Thank you for your wonderful feedback! We’re so happy you’re pleased with the excellent quality and that you’ve chosen to shop with us before — and plan to again. It means a lot to know you value our reasonable prices and outstanding service. Have a bright day ✨