Fast response and reliable service and…
Fast response and reliable service and product quality pretty good for quiet business setting or workout
By Cotey S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We design, develop and manufacture cutting-edge optical smartglasses. With over 100 years of combined eyewear experience on the team, numerous industry firsts, and 110 patents and applications, we are pioneering the category of smart and sleek connected eyewear. Visit us online at Lucyd.co.
lucyd.co (lucyd.co) has 37 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
37 approved reviews, newest moderated first
Fast response and reliable service and product quality pretty good for quiet business setting or workout
By Cotey S.
Customer service response time was very quick. I didn't expect to get such a speedy response at such a late hour. Thank you :)
By Jon R.
Great glasses with great features and they are very comfortable to wear all day. I have the prescription Reebok Dash’s as well as the Eddie Bauer horizon sunglasses. Highly Recommended.
By Musonda K.
Awesome customer service, Awesome product.
By Angela
Superb customer service. I had an issue with my glasses and sent an email. I received a reply within an hour and the issue was resolved to my complete satisfaction. Nothing but great things to say about the company. The glasses themselves are excellent as well.
By Darcy S.
The level of customer service I have received from Alex, the manager of the Customer Service Department, has been off the charts superb! My Millennia glasses failed on one earpiece. Alex definitely went beyond required service to keep this customer... I am a Lucyd customer for life.
By Lynne
Amazing customer support and great glasses. Really loved my original pair of lucud lytes. They look really good, have great sound quality, and amazing battery life. They easily lasted me a whole day on a single charge. More importantly when I had an issue with my glasses I reached out to customer support and they responded right away. They took care of me right away and made the whole process easy and hassle free. Can't say enough good things about customer service, which is why I will be purchasing from them again in the future.
By Chase
Response from lucyd.co· Sep 11, 2026
Thanks for a great review!
I didint get my charger so they died like wow this is crazy.. need the charger cord please
By Jazman E.
Response from lucyd.co· Sep 10, 2026
Hi Jazman, please check the pocket inside the glasses case for the charging cable. If you don't see it, please let us know at [email protected] and we would be glad to send you a charger.