Good product and shipping
Good product and shipping
By Gregory H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
199 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.
Lucy (lucy.co) has 199 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 141 reviews with 5 stars · Clear filters
Good product and shipping
By Gregory H.
Wow. Super impressed. Delicious flavor and a better feel than Nicolette which feels a bit dirty. Lucy is clean and strong. I split the gum in half so one piece lasts me through the day. Appreciate the high quality product. Thank you
By Dylan P.
Response from Lucy· Jun 1, 2020
Hi Dylan, thanks for the 5-star review! We are delighted to hear that our product has met your expectations.
This product was excellent to allow me to quit smoking and lower or eliminate my dependence on nicotine. I would recommend this product highly.
By Arthur Tommaselli I.
Response from Lucy· May 14, 2020
Thanks for the 5-star review, Arthur! We are pleased to hear that our products have met your expectations.
Highly recommend this product. If you’re looking for a good tobacco alternative this is it. I’ve tried numerous other options before and none have worked for me. All three flavors they have are very good! The shipping was fast and received numerous emails from their customer support giving me tracking information. It’s not outrageously priced, so in the very least, it’s worth a shot.
By Chris
Response from Lucy· May 7, 2020
Hi Chris, we are so happy to hear that our product has met your expectations! Customer satisfaction is our top priority. We take all feedback into consideration as we build our brand. Thank you for sharing your experience on our page!
The cleanest nicotine on the market period! I have gone from a pack a day! To only Lucy lozenges! Thanks for saving my health.
By Aaron A.
Response from Lucy· May 2, 2020
Hi Aaron, Thank you for sharing your journey on our page! Customer satisfaction is our top priority, and we are thrilled to learn that our lozenge has been a valuable tool for you.
Quick delivery and great tasting products. I was able to switch from my 8mg On! nicotine pouches down to the 4mg Lucy gum with no issue.
By Brittney N.
Response from Lucy· May 1, 2020
Wow, that's amazing! Thanks for sharing your experience :)
Probably the strongest Gum I have used. Love the flavors, Fruit would be my first choice. Long lasting, I recommend for anyone looking to change your smoking habit
By Robert L.
Response from Lucy· May 1, 2020
Hi Robert, thank you for the awesome review!
Due to a shipping error, my package never got delivered but you guys replaced it with no problem. Thanks for understanding and being awesome. Love the product.
By Wyatt S.
Response from Lucy· Apr 30, 2020
Hi Wyatt, thank you for taking the time to post a review! Sometimes the occasional shipping error can happen, especially during these unexpected times. Thank you for your patience, and we are so happy to hear that you are enjoying the product!