Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
207 reviews
LuckyOne.usSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Play, win, and enjoy the thrill at LuckyOne, the social casino everyone can join. No purchase necessary, and fun is guaranteed every day.
LuckyOne.us (luckyone.us) has 207 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
207 approved reviews, newest moderated first
Was fine for a couple days. Banned me and refused to payout my winnings. Stole my entire balance. Email didn't give any information as to why I was banned, just told me they didn't want me. Put your money elsewhere these guys are unlikely to payout.
By ahatcho
Response from LuckyOne.us· Feb 15, 2026
Glad you are enjoying your experience with us. Means a lot.
Mary with support went above and beyond to help me with kyc. Now it's time to play.
By Andrew D Z.
Response from LuckyOne.us· Feb 15, 2026
It's time to play indeed! It makes our day to read this. Really glad you are enjoying your time with us.
Amazing and quick customer service!
By Jaci M.
Response from LuckyOne.us· Feb 15, 2026
Thanks! It’s great to hear our team made things easy for you.
Customer service is great and cashing out is fast gaming is good
By customer
Response from LuckyOne.us· Feb 15, 2026
Glad to hear you had a good experience with support. We’ll keep doing our best for everyone!
Support was amazing and very helpful!
By Michelle W.
Response from LuckyOne.us· Feb 15, 2026
Our team always aims to make things quick and simple.
Amazing customer service. Less than 5 minutes and my problem was fixed. Haven't redeemed yet, but I'm sure I will be soon.
By Tana S.
Response from LuckyOne.us· Feb 15, 2026
Glad we could help! Your feedback makes all the effort worth it.
They have great customer service… fixed my problem in minutes… didn’t leave me waiting for hours it was actual under 2 mins,,, haven’t withdrawn yet but will see how it goes so far so good!!!
By Tempest
Response from LuckyOne.us· Feb 15, 2026
Hey, happy to hear our support made a difference. Means a lot to us.
