My redemption was quick and n my bank…
My redemption was quick and n my bank all in the same day thanks to MARLEY.
By Alphe V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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207 reviews
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Play, win, and enjoy the thrill at LuckyOne, the social casino everyone can join. No purchase necessary, and fun is guaranteed every day.
LuckyOne.us (luckyone.us) has 207 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 14 reviews with 4 stars · Clear filters
My redemption was quick and n my bank all in the same day thanks to MARLEY.
By Alphe V.
Customer service is top tier! Marley was patient with me, as I’m a little impatient, it’s been over the 24 hrs they say they try to process redemptions. Will come back and update on that. But Marley insured me they are working on it and helped eased my nerves.
By Caitlin N.
This casino is great with customer service. I was helped by a lady named Ria and she was polite and fast without any hassle!
By Courtney O.
Tina is customer service was very helpful in trying to answer questions with my account.
By Heidi
Hope, from customer service was amazing!!! My initial $1 bonus was added to my account at first, so I messaged customer service!!! Hope was extremely helpful and got it credited to my account in less than 2 mins!!! Id give it a 5, but haven't really played yet, so may change it as soon as I play!!!
By Alyssa
Pretty good so far. Had a few issues getting verified for redemptions. Took 7 tries. Support is awesome. Haven't received redemption yet. Will update this to 5 stars once I do
By Shakita
Lana in customer service was exceptional!! She was very polite and prompt when checking on my account. I redeemed my winnings today to my debit card and it was there in like 5 minutes! I recommend this casino.
By Charisa L.
I'm knew as of right now couldn't receive my sign up bonus until I talked to customer service. But it was very right on hands with matter being resolved by customer service. So now I'm about to give this platform a try
By Melvina N E.