lubluelu.comReviews of lubluelu.com

It is a scam! My vaccum cleaner had a problem after 6 months and it is still in warranty…. You call there, send messages, etc. No reply. Waste of money

3 Monate tolle Leistung des Saugroboters, sehr zufrieden. Danach defekt. Kommunikation mit dem Kundenservice ist eine Katastrophe.

Excellent robot cleaners but if something goes wrong don't expect a reply from the service team. I also ordered some replacement brushes and I haven't recieved them . Called customer service and that was a waste of time.

Vacuum delivered OK, 3 months later it stops working. All communication ignored. No replacement, no RMA, NOTHING. Do not buy from this company

Colis jamais reçu. Sav qui ne répond pas.

SAV NUL !!!!!!

Ten months after purchase the cleaner has stopped working when it rolls off the base. Contacting Lubluelu through it's website yields no results. Bought via Amazon who offer no support. Lubluelu have disappeared from the Japanese site. I suspect that this is a classic pump and dump operator where they flood a (country) market and then exit leaving customers in the lurch. I sincerely hope you'll buy a vacuum from a reputable company.

Have tried repeatedly to contact Lubluelu as I ordered a replacement set of bags and side brush. 5 weeks in and no products or response to my emails. I have no choice but to claim via my bank. Very disappointed as the cleaner has been useful to date although a little unreliable/needy. Wish I had bought through Amazon not directly.