Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
252 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're here to take your moment to the next level. Blurring the line between virtual and reality with a wide selection of puffs delivered via the convenience of a smart and high-tech store.We created Lou Square with the goal in mind of making your life easier, your shopping experience faster and the process seamless. We are an express smart retail store company that offers premium e-cigarettes.We seek to offer the ultimate and most amazing experience that smart retail can offer. Fast, reliable, easy and enjoyable, made to buy anywhere for everyone. Not only did we create the easiset website for you, but also you can probably find us anywhere near your house at any Lou Square Store location. If you are the kind of person that loves to have control of what you buy and how you do it, boooy, do we have the solution for you.
Lou Square (lousquare.com) has 252 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
252 approved reviews, newest moderated first
Did not receive my package was supposed to be here today. Jan 5th was in colorado Springs yesterday. Now. Today, it's back in Florida. So, right. Now, it's not a pleasant experience. I hope to get it soon
By Michelle D.
I placed my order AUG 2025 and because of inventory, I haven’t been shipped my items. They only allow store credit. I can compliment the email response team for always replying to my annoying status update emails. We’ll see if I ever receive my package.
By MaKayla A.
I placed my order in August and never received product or refund
By Jordan S.
Lousquare never reimbursed me or reshipped my order. They also stopped responding to my emails. Shopping local now. Hope Lousquare goes out of business.
By Cory K.
total scam never sent the product had to dispute charge with credit card company
By MCoop
I ordered peanut butter and never received it. They took my money 2 months ago. Then recently I sent an email...please send banana or cherry. No response.
By Mark O.
Refuse to send the item ordered or give refund. Completely illegal to not do a refund of funds if not shipping item within posted timeframe given and they are NEVER sending the item but will not refund funds. Will only give store credit so I had to request refund through my bank. Horrible business, owner has no clue of what is legal.
By Jennifer C.
I never received an order from october. Or a refund
By Gale D.
