Lottie tool & customer support
Relatively new to Lottie, but the tool is easy to use & customer support made life easy. Most tools make the requests I made hard to conduct, but Lay @ Lottie took it head on and made it happen!
By Yago
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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73 reviews
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LottieFiles takes away the complexity from motion design. It lets you create, edit, test, collaborate and ship a Lottie in the easiest way possible. Trusted by 8 million+ designers & developers from over 275,000 companies worldwide.
LottieFiles (lottiefiles.com) has 73 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
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Relatively new to Lottie, but the tool is easy to use & customer support made life easy. Most tools make the requests I made hard to conduct, but Lay @ Lottie took it head on and made it happen!
By Yago
I really enjoyed the animated image. It brought my presentation to life, capturing attention effectively and adding a touch of humor.
By 시리_시리_
Simple and easy tool to enhance work!
By Ravid A.
Lottie files is fantastic. We worked with a client who had enormous video animations on their site. We worked with an animator and used lottie files to recreate them in an optimal and high performing format. Their test scores went from an 'F' (many mbs) on GTMetrix to an 'A'. Lottie files made the conversion of vector format animations to web optimized lottie files easy and efficient without the need for technical expertise. They were also accomodating and helpful with a billing issue that was my fault. Thanks!
By John C.
Love the free account provided by Lottiefiles, it allows me to explore more about lottie animation as a beginner. There are so much to play with! Thanks.
By Chris
Lottie Files is a great place for web designers as it gives them access to a large library full of free animations made by great artists and motion designers! Also, its "all-access" subscription gives unlimited access to their digital assets at a very reasonable price! From my experience, it's one of the best sites for web designers or those who need motion graphics to beautify their work.
By Zunair A.