Ordered hula hoop May 18th never…
Ordered hula hoop May 18th never received- fraudulent company that does NOT exist. Quick to steal your money and then no response to emails and you cannot make any calls - all FAKE!!! Watch out people!!!
By Suzanne
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
92 reviews
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Lose It! is listed under Personal Care.
Lose It! (loseit.com) has 92 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 52 reviews with 1 star · Clear filters
Ordered hula hoop May 18th never received- fraudulent company that does NOT exist. Quick to steal your money and then no response to emails and you cannot make any calls - all FAKE!!! Watch out people!!!
By Suzanne
Ordered the Weighted Hula Hoop on 22/5/23 money taken from account that day. Email to say delivery 1st - 7th June, emailed on the 12th then approx 20th to say that I hadn't received it with no reply, emailed again end of June beginning of July to say that I'd waited long enough and to either send it out or refund my money ASAP. Still no reply or refund if I could give a zero star I would, Customer Service is none existence. Quick enough to take the money and email that it was on it's way, but not so quick to respond to emails when complaints are made or refund money back. Very disappointing. Mrs Cynthia Walters
By Cynthia W.
Now I am getting pop up ads in CHINESE so of course I cannot close it, there is no x, I don’t know what I am choosing as I may be signing up for premium. You cannot reach customer service because the ad does not go away! I deleted it. And now using something without ads.
By Susan K.
There are absolutely no checks regarding what people enter, most of the foods have absolutely rubbish macros that have been entered. It seems many people use this app to only track their calories, so they will enter a fruit like a mango and say it has zero carbs. There are thousands of entries of fruits and vegetables and high carb drinks that only list the calorie value. This app is not for serious tracking.
By Customer
I have paid for life time membership few years back and now I’m back to use it to find that my membership expired. Scam scam
By Nidal M.
Your ads are absolutely a flocking disgrace.
By Chad M.
TERRIBLE. This app used to be good, functional, and a great way to track calorie consumption and other metrics. Now it's pushing full screen ads in your face every moment you try and use the app. Horrible choice by the developer. Bad job. To all others, find another app. This one will just frustrate you until you delete it and choose a different app like I did.
By Alan
Their incessant need for ads pushing customers away, there are no shortage of other apps, very poor marketing strategy
By NR