It’s been 2 months never did receive…
It’s been 2 months never did receive the items
By Lera A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Losano, we seek to create beautiful, high-quality products made from sustainable fabrics that are both good for you and for our planet. We are woman founded, we are creators, we are a team, and we are family.Manufacturing in LA is just the beginning. We’ve thought through every aspect of our process to be more mindful. It’s a conscious design for people and the planet!
Losano (losano.com) has 58 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3 reviews with 1 star · Clear filters
It’s been 2 months never did receive the items
By Lera A.
I have emailed twice that I do not like the product and no one has responded. Also tried calling and no one answered. I would like to return this item and need assistance!
By Pat Y.
I’ve sent 3 emails for an exchange or return and left 2 voicemails and never heard back. No customer service
By Jessie Chaney A.
Response from Losano· Dec 19, 2024
Hi Jessie. We are so sorry to hear your having trouble. Would you mind sharing what number you called, we don't have a company customer service #. We looked into this and our team has issued you a refund as well as provided a discount for your next purchase. We truly apologize for the inconvenience and we thank you for being a loyal customer :). Happy Holidays!