Lootquake LLCReviews of lootquake.com

Response from Lootquake LLC· Nov 19, 2025

Hello Ryan, thank you for sharing your experience with us. To be clear, your parcel wasn't sent to the wrong address, but had the wrong tracking number added due to a mistake by our staff, which we clearly informed you about. We apologize for this error and this is indeed not the experience we strive to provide you with. Please note that this definitely did not take "weeks", you have contacted us 8 days after you placed your order, after which we investigated it together with you, fixed your tracking, and issued you a full refund immediately. Again, we fully realize our mistake, and we apologize for providing you with a negative experience in this case.

Response from Lootquake LLC· Oct 10, 2025

Thank you so much for this lovely review, Wrya! We're happy to know that you were satisfied with your order.

Response from Lootquake LLC· Oct 9, 2025

Thank you for your lovely review, David! It's amazing to hear you were satisfied with your experience with us. As for the shipment process, we absolutely understand it might've taken longer than expected. Rest assured, we're working on a solution to make it faster for everybody!

Response from Lootquake LLC· Oct 10, 2025

Hello Claire, according to our records and our carrier, your order was delivered 1 day after this review. Could you please confirm that you received the order?