Never received my order
Never received my order. Terrible company, don’t do it!
By Alyssa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lootquake LLC is listed under Malls & Marketplaces.
Lootquake LLC (lootquake.com) has 17 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 11 reviews with 1 star · Clear filters
Never received my order. Terrible company, don’t do it!
By Alyssa
Purchased a plushie mid-December, now February 9th and nothing. Their website is gone, just like my money.
By Stephen P.
Placed an order december 28. It's February and haven't received it. No response from lootquake
By Cheryl
Please do not buy from them its all a scam. I bought a book like more than 2 weeks ago didn't receive it, asked for a refund and they never gave it too me.!!
By Oswaldo C.
I ordered 2 lipsticks 2 weeks ago, they charged my card and I never got them yet. Cannot get an answer on their phone, that is very bad business! I want to get my credit card credited!
By Sarah D.
I still have not received my order. Waiting many weeks. Unacceptable!!!!
By David E Von De B.
Response from Lootquake LLC· Jan 4, 2026
Hello David, you never contacted the seller themselves or the carrier. Your order is well within the timeline defined in our shipping policy, and it is quite normal for international shipments to take two-three weeks to arrive, especially as this has been a busy time of the year. There is also an easily accessible live tracking page for your order, which we can clearly see that our staff previously provided you with.
Never received item.
By Angela
I have not received my item. I would not recommend
By Cynthia P.