Great deal
Great deal, great laptop 👍 i would strongly recommend this company, speedy delivery, works and looks brand new, I’m super happy with it.
By Lacey
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
356 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.For more detailed information, please visit our website at https://loop-mobile.com
Loop Mobile (loop-mobile.com) has 356 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
356 approved reviews, newest moderated first
Great deal, great laptop 👍 i would strongly recommend this company, speedy delivery, works and looks brand new, I’m super happy with it.
By Lacey
Just recently received this phone, everything checks out but a couple of things. First thing I noticed was dirt/ debris in every crevice, I would have thought the place would have air dusted this before sending out as “very good”. A couple minor blemishes on the outer screen and deep cut in center of screen as well but hardly noticeable. One thing though the speakers sound disoriented. Sometimes my sound gets higher then lower only when sounds on and using phone.
By Tasha S.
I purchased the Apple Watch Series 4 “pristine “ from your website and wanted to give it a couple of days of set up and test all of the features before reviewing. The watch I received was spotless, not a scratch on it and so far everything works. Battery health is at 94%, a big plus. I’m impressed with your product, I wanted one of these but always hesitated due to high cost. Nice job Loop Mobile!
By Michael+Maxian
macbook battery came hooked, it doesn't stop plugged in, it only works with the power cord plugged in.
By Wallace J.
Thank you so much I was just checking on my package to see where it was located if you don’t mind to y’all keep me posted and when will I receive it
By jenkins M.
My laptop is damn near brand new all the bells and whistles these guys know what they are doing!!! Very very happy with doing business with them A1
By Michael L.
The actual purchase/shipping service was great. I only knocked off a star because I tried to contact them during the time between ordering and shipping and it was crickets. I was in a little bit of a pinch for time (about to leave on a two week trip) and I needed to verify when it would be shipping so that I would know where to ship it. I had it shipped it to my home, hoping they'd come through quickly, and they did! So it all worked out. The phone came the night before we left. But based on a few of their bad reviews, I thought they'd pay more attention to the emails. They didn't, but like I said, the order was processed and the shipped as fast as possible so it worked out great. Just a couple days of nail-biting.
By Lance K.
I bought the phone on Sep 15, 2021. I have emailed Loop Mobile more than 10 times for the return and received only the auto response email. Loop Mobile didn't have customer services contact me back at all. They didn't response since then.
By yuphadee
Response from Loop Mobile· Oct 27, 2021
Hello Please receive our apologies for this. We have provided the return labels for your return and have not received the item back. Are you still interested in returning the device? Please contact us directly, on [email protected] and we will be happy to assist you with the return. Kind Regards Loop Mobile Team