Excellent
I received the glasses quickly. They are durable and high quality. I highly recommend them. I have the progressive and they work well.
By MJMolloy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
579 reviews
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We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 461 reviews with 5 stars · Clear filters
I received the glasses quickly. They are durable and high quality. I highly recommend them. I have the progressive and they work well.
By MJMolloy
The products are fantastic, and the company seems committed to customer satisfaction. They responded immediately to my question and resolved it within minutes. I’ll be a repeat customer!
By Amy
Amazing customer service! The person I was chatting with via email helped so much. I am excited to receive my new glasses.
By Dani H.
Andy in customer service was just wonderful in taking care of the an issue quickly and to my complete satisfaction. Customer service reflects who and what a company is. Plus I love the style and selection of colors of your glasses.
By Pamela W.
Impeccable customer service! I had an issue with one of my glasses and they were able to exchange it quickly with no hassle! I love my look glasses and trust this company to take care of their customers!
By Amy
Andy was beyond great. Your customer service has always been so great but Andy went above & beyond and found me Caspers which were out of stock and apparently put of production. He found me more pairs which a bought immediately. Great service…..give Andy a raise!
By Hawaii G.
Beautiful frames, and I’m not sure how, but I have the feeling they look good on nearly every face. Solidly made. I lost mine, had to get a second pair, I missed them so.
By Lisa
Customer Service went above and beyond to help me!
By K L.