Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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579 reviews
LOOK OPTICSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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LOOK OPTIC (lookoptic.com) has 579 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 15 reviews with 4 stars · Clear filters
I ordered the wrong glasses and the exchange service was perfect-quick, no hassle and no cost. This isn’t 5 stars because the reading portion of the lenses needs to come up further on the lens. I have to raise the glasses up my nose to get to the reading portion of the lens. They glasses and the company would be perfect if that changed.
By Cynthia C.
Love my new Look Optics, just wish they fit a little more snugly in my face. I am having trouble self adjusting the arms to make any difference.
By Kris S.
Great quality, quick shipment. Love being able to see my phone, my laptop and the tv with minimal blur. Really like the frames but I mistakenly ordered the smaller version of the cosmo bc of how the virtual try-on looked and I think they’re a little too small. They were on sale so I can’t exchange them.
By K J.
Response from LOOK OPTIC· Oct 28, 2025
Hi, Thank you for sharing your experience! We’re so glad to hear that you love the quality and that the lenses are working well for you across devices. We understand the Cosmo frames can look different on the virtual try-on, and we’re sorry the smaller size didn’t fit as expected. While sale items can’t be exchanged, we are happy to make an exception. Please reach out to [email protected] and our team will help you. —The LOOK OPTIC Team
I like the glasses over all. They are cute! I don’t have to take them on and off, but when I look at my computer screen it has a bent appearance. Kind of annoying. I have never experienced that with other readers.
By Marcy L.
Response from LOOK OPTIC· Oct 28, 2025
Hi Marcy, Thank you for your feedback! We’re glad to hear you like the glasses overall and that they’re convenient to wear. If you’d like, our team can help review your prescription and recommend a lens option that might reduce this effect. We can also help you exchange your progressives for readers. The LOOK OPTIC Team
So excited to try these glasses. Unfortunately, I was not able to wear them. I am providing a rating because I had excellent service from Andy regarding my refund. Maybe in the future!
By Sandra
I just received my two pairs of progressive glasses, one regular, one pair sunglasses. When ordering them I found that they did not offer a 275 reader so I thought I’d give the 250 strength a try. I’m disappointed. The 250 is too weak but I know the 300 offered would be a strain. I’ll keep them but with with dissatisfaction in the strength and clarity.
By Diane K.
The readers we got have better optical lenses than most - we've tried several sellers. They are much lighter and more comfortable than Peepers or Renee's Readers. The benefit of LookOptic is that their glasses are very light and comfortable, plus the optical quality of the lenses is superior to most (including Peepers and ThinOptics). Also, their customer service is excellent. The main disadvantage is that they don't have quarter strengths - like I need 1.25 but they only carry 1.0, 1.5, 2.0, 2.5, etc. I find this to be a SERIOUS failure on their part because anyone who needs an in between magnification is completely out of luck. Exchanges are free and easy and they give you a return label for them. Returns are also straightforward but a $6 return fee applies. I would buy more of their glasses if they had the in between strengths.
By Kris O.
