Items that arrived were not what was…
Items that arrived were not what was advertised. Con artists.
By Niall
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
21 reviews
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Lookasong (lookasong.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
21 approved reviews, newest moderated first
Items that arrived were not what was advertised. Con artists.
By Niall
Paid for 3-7 day delivery, took over a month to arrive and when it did it wasn’t what was advertised, possibly the cheapest bit of lighting you could find, awful product, awful service. What’s most annoying is there’s so many of these companies out there conning innocent people it’s putting me off buying on line and the advertising on Facebook etc should be better policed.
By Consumer
Con merchants,sent low value items instead of high value ones purchased. This is the oldest trick in the book ,usually followed by an offer of a partial refund to make the transaction seem legit. Refuse to obey UK distance selling regulations and pay return postage to china (telling me to return to china)even though the parcel had a UK address on it. Expect people to not return due to the cost £20+ ,that way a partial refund is usually accepted. No this time con merchants ,on the way back to you,will take action with trading standards also.
By M P K.
The company have stole my money. The customer service team give bland responses. I have asked them to call me but no response. They only stole 55 pounds of my children’s money which they should be so proud about.
By Dean S.
So far the "express delivery" seems to be a complete con. Do not expect the delivery times to be anything like those stipulated and TBH the sneaky additional charges that occur as you are going through the checkout should have rung alarm bells. Not sure if I ever will get my product but in comparison with all the other reviews below I dont have "1 review and a name that seems very suspect" I certainly would steer clear of the company
By Garry-Nickie F.