Poor Service
First, after I placed my order they added an additional $15 for a "tax"...that was after I authorized the payment. I notified them and they promptly took that off and credited my card;but it was not good. Second, it took 3 full weeks for delivery. Third, speaking of delivery, I was notified the package was"left in or around" my mailbox. It was not, I don't where it was delivered, but it wasn't in or near my mailbox. So. My experience has not been good and I ended up with no new hats...
By Steve H.
Response from Lookasong· Sep 10, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration. To ensure that we can handle your order quickly and accurately, please contact us through the following channel: Email: [email protected] Please provide: - Your order number - The email address used when placing the order We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.