Be patient if querying product info
Initially poor response to customer product query on Instagram message site. However this has since been rectified & l am happy.
By sheena k B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Londontownusa is listed under Cosmetics & Makeup.
Londontownusa (londontownusa.com) has 10 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Initially poor response to customer product query on Instagram message site. However this has since been rectified & l am happy.
By sheena k B.
Im not sure why there are so many negative reviews listed here...I have purchased many many nail polishes, removers, nail treatments, drying oils and glass nail files from their website. They are excellent quality and I say this as a diy nail enthusiast for decades! The colour selection is excellent and application of products is easy peasy with the rounded brush in each polish. The customer service is standard, but they do reply within a couple of days. The only issue I have (hence the 4 stars 🌟) is that any of their promotional offers or contests are only open to US residents which is highly unfair considering that they ship internationally and I have spent literally hundreds of Canadian dollars on their products. I have contacted customer service regarding this issue and have yet to receive a reply.
By Jenn S.