Always so helpful and easy to use!
Always so helpful and easy to use!
By Sherri
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 149 reviews with 5 stars · Clear filters
Always so helpful and easy to use!
By Sherri
easy to use and great customer support
By Peter
I love the convenience of using Lola. It is a great way to travel hassle free- and if there is any issues or if I need to change a reservation last minute the helpful staff are always quick to respond and resolve my issue for me.
By Georgie
Simple easy, no issues.
By Kent
Lola made my business travel much easier. Their customer service was pretty good too. Good experience so far!
By Chuck
Super easy and EXTREMELY helpful customer service.
By Lauren
helpful and fast replies
By Marion
Great Service! Best of it's kind..!
By Carlos