It’s the best!
It’s the best!
By Maria
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 149 reviews with 5 stars · Clear filters
It’s the best!
By Maria
Way above and beyond!
By DD
nice features.
By Anthony
Great service and value. Highly recommend.
By Eric
Every interaction I’ve had with Lola has been outstanding. The staff is friendly, courteous, and quick to handle any need. I’ve received concierge, 5 star service every time I’ve contacted Lola. Highly recommend and will continue to book all my flights and hotels through Lola.
By Luciana
This has changed the way our business tracks trips, expenses, and more. No more searching through endless email threads or calendar invites to find out specifics on each trip. Lola has it all in one place. Plus they provide excellent customer service. I was hesitant at first but I am so glad we went with Lola. Can’t imagine business travel without it.
By Blake
Honest, great.
By Derrick
easy and convenient
By Luke