Very disappointing practices
I am very disappointed with this firm's practices. Here is the response I sent them when—three days after the purchase was charged—they told me that the item was "out of stock". To Whom it May Concern, This is totally unacceptable, and I will not be doing business with your firm in the future. First, you listed the item as "In Stock" at the time of my purchase. You charged my credit card for the sale. Then, a few days later, you sent me an email saying that my order "had been processed", and I would get a further update when the item shipped. Now, three full business days after I made the purchase, you tell me that the item is not available and you will issue a refund. I am very upset with this situation. You were not the only vendor selling this item, nor did you have the absolute lowest price. I ordered from you because—I thought—that I had favorable experience with your firm in the past. Now, this exact item is no longer in stock with any of the vendors that had it available at the time I placed my order with you. Not only do I have a bad taste in my mouth due to you not coming through with your advertised offer, but because you delayed so long to even tell me that the item was now "out of stock", you have caused me to miss any chance of ordering the same through another vendor. Everyone is now sold out of these. Again, this makes me very upset. I will no longer do business with you, and I will advise others of my experience as well. --------------------------------------------------- On Thu, Jul 27, 2023 at 6:27 PM Locked & Loaded wrote: Hello, We are contacting you regarding you order. Unfortunately, CLT PYTHON 357MAG 4 SS BLEM is out of stock. Our customer service department will be issuing a full refund for the out of stock item. Please allow 2-5 business days for the banks to process the transaction and the funds to be returned to your card.
By V T.