Anti-customer Policies
Some of their processes are decent, but seriously, a 10-working-day lead time. That is insane. Then, if you cancel an order before they have done anything with it, you can get a gift card or pay them 15% minus shipping (when nothing is shipped) for the privilege of having the money refunded to your card. While I am sure they are not scammers, it is a strict interpretation, but I imagine they make a ton of money keeping 15% whenever someone realizes they have the longest lead time in the industry. Unless it is an absolute creaming deal and you want to wait avoid this company at all costs.
By Sam B.